Target-CRM vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how Target-CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Target-CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
CRM and ERP for sales, invoicing and inventory
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇧🇪 BE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001
Price from
€19/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Peppol, Horus, WinBooks, Sage BOB, Ponto (Isabel) +8
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
Target-CRM
Strengths
- +Straightforward interface and workflows for managing customer records and leads
- +Cost-effective pricing starting at ₹750 per user per month
- +Quick and professional vendor support for setup and customization
- +Core sales functions like pipeline tracking, deal management, and task handling
- +Customer-specific price lists for tailored sales processes
Limitations
- −Mobile app usability needs improvement
- −UI may appear dated
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
Target-CRM
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
Target-CRM
- Light €19 HT/month per monthCentralized CRM and sales tools · Quotes, invoicing, and payments
- Pro €29 HT/user/month per user / monthAll Light features · Inventory and purchasing · Projects and work planning
- Dedicated server €200 HT/month per monthAdditional hosting option · On top of selected plan
Initial installation is a one-time quote. Prices exclude VAT.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
Target-CRM
- CRM and sales
- Centralized customer and contact records, Interaction history and sales pipeline, Shared calendar, dashboards, and tasks, Customer portal
- Quotes, invoicing and payments
- Quotes, orders and invoices, Peppol e-invoice sending and receiving, Payment tracking and overdue reminders, QR-code payments
- Inventory and purchasing
- Product and item management with variants, Pricing and quantity discounts, Real-time stock across multiple depots and stores, Suppliers and purchasing
- Projects and work planning
- Gantt and Kanban views, Team task assignment, Timesheets, Room or vehicle reservations
- HR and attendance
- Smartphone clock-in, Leave and absence management, Approval workflows, Worker records
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization