SuperOffice vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how SuperOffice compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: SuperOffice. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Norwegian B2B CRM with EU-hosted data, ISO 27001 and built-in GDPR tools for mid-market sales and service teams.
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇳🇴 NO
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001
ISO 27001
Price from
€45/user/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Ratings
Integrations
Microsoft Bing, Google Marketing Platform, LinkedIn, HubSpot, Facebook +2
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
SuperOffice
Strengths
- +Intuitive interface with clean design and minimal learning curve, ideal for businesses with limited IT resources
- +High-quality support with responsive teams and consultative approach, achieving consistently strong ratings
- +Strong European specialization: GDPR-compliant data handling, localization, and integration with European business tools
- +Effective email integration with Gmail and Outlook for streamlined communication
- +Robust sales pipeline management for tracking leads and opportunities
- +Extensive customization options for screens, workflows, and modules to adapt to operational needs
- +Reliable performance when operational, with users describing the platform as highly effective
Limitations
- −Occasional performance issues, including website downtime affecting work efficiency
- −Pricing lacks transparency, requires direct sales contact, and can be high for smaller teams (€55–€340/user/month)
- −Limited advanced features compared to enterprise-grade competitors, particularly in marketing automation and scalability
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
SuperOffice
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001
ISO 27001
Pricing
SuperOffice
- Starter €45 per user / monthFull CRM suite with sales, marketing, and service tools · AI features included · GDPR compliance and EU data residency
- Core €65 per user / monthEnhanced sales pipeline management · Sales targets and goal tracking · Basic automation features
- Growth €95 per user / monthUnlimited sales targets · Project management for marketing teams · Advanced reporting capabilities
- Plus €130 per user / monthData mirroring for BI and reporting · Automated customer journey workflows · Contract management
- Super €160 per user / monthAutomation and personalization across teams · AI-predicted sales insights · AI-driven customer support optimization
Pricing based on annual billing. Some advanced features and add-ons (e.g., SuperNotes, DataBridge) are available separately.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
SuperOffice
- Contact & Company Management
- Centralized storage of all customer and prospect data, Unified view of contact history and interactions, Customizable fields for company and contact details
- Sales Pipeline & Forecasting
- Visual sales pipeline tracking from first contact to close, Individual and team sales targets with goal tracking, Product forecasting and revenue predictions, AI-driven sales process guidance and reply suggestions
- Marketing & Customer Journeys
- Automated customer journey workflows, Project management tools for marketing teams, Contract management and document handling, Personalization options for campaigns
- Service & Support
- Ticket management for customer service, AI-driven support optimization, Integration of video meetings directly in CRM, Customer feedback and satisfaction tracking
- AI & Automation
- AI meeting assistant (SuperNotes) for note-taking and follow-ups, AI writing assistance with text correction and tone adjustment, Smart capture of contact details from communications, Conversational AI sidepanel (Workspace Assist) across CRM
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization