Sprinx CRM vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how Sprinx CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Sprinx CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Czech CRM for sales teams with contact and opportunity tracking
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇨🇿 CZ
🇺🇸 US · 1975
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 9001:2016
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
SAP, IBM Lotus Notes, Microsoft Teams, Cisco IP telephony
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
Sprinx CRM
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
Sprinx CRM
Microsoft Dynamics 365
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
ISO 27001, ISO 9001:2016
ISO 27001
Pricing
Sprinx CRM
No published pricing we could verify.
Pricing depends on data scope, user count, and client requirements. No standard public price list available.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
Sprinx CRM
- CRM and sales processes
- Manages customer and opportunity data, Tracks sales processes and activities, Plans and schedules sales tasks, Supports customer communication
- Data security and compliance
- Uses ethical CRM methodology to control customer information security
- Deployment options
- Public cloud hosting, Private cloud hosting, On-premises deployment
- Integration capabilities
- Connects with ERP and enterprise systems (e.g., SAP), Integrates with email and collaboration tools (e.g., IBM Lotus Notes, Microsoft Teams), Links to telephony and service tools (e.g., Cisco IP telephony), Supports connections to e-shops, helpdesks, and knowledge bases
- Customization and modularity
- Tailored to client-specific needs and processes, Modern CRM as specialized applications sharing data
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization