tech from europe
vsZocdoc

Reservio vs Zocdoc

Last updated October 2026

Looking for a European alternative to Zocdoc? Here's how Reservio compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Reservio. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
Czech appointment scheduling with 24/7 online bookings and GDPR compliance
Online medical care appointment booking platform for patients and providers.
Headquarters
🇨🇿 CZ
🇺🇸 US · 2007
EU data residency
Yes, for all customers
not established
DSGVO / GDPR
Yes
not established
Certifications
No
No
Price from
$12.99/mo
No
Free plan
Yes
Yes
Open Source
No
No
Integrations
Google Calendar, Outlook, iCal, Facebook, Instagram +1
No

Where each one wins

Reservio

Strengths

  • +Intuitive and clean interface for appointment scheduling and client management
  • +Integrated payment collection and built-in point-of-sale system
  • +Flexible scheduling options with two-way calendar sync (Google, Apple, Outlook)
  • +Automated SMS and email reminders to reduce no-shows
  • +Responsive, friendly, and helpful customer support
  • +Affordable and transparent pricing with a free tier and scalable plans
  • +Suitable for small businesses, freelancers, and service providers

Limitations

  • −Limited integrations with other software tools
  • −Lack of advanced customization options
  • −Unclear pricing details for transaction or SMS overage fees

Zocdoc

Strengths

  • +User-friendly interface for patients
  • +Wide selection of healthcare providers
  • +Real-time appointment availability

Limitations

  • −Limited to participating providers
  • −No explicit GDPR compliance for EU users
  • −Pay-per-booking cost can add up for providers

Data residency & compliance

Reservio
Zocdoc
EU data residency
Yes, for all customers
not established
Transfer mechanism
Not required — data stays in the EU
not established
DPA
not established
not established
Sub-processors
not established
not established
Certifications
No
No

Pricing

Reservio

  • Free Plan Free per 30 days14-day free trial · 40 bookings per 30-day period · 100 clients
  • Starter Plan $12.99/month + VAT per 30 days200 bookings per 30 days · Unlimited clients · SMS reminders add-on (additional charges apply)
  • Standard Plan $19.99/month + VAT per 30 days500 bookings per 30 days · Credit passes, visit passes, and memberships · Custom domain
  • Pro Plan $29.99/month + VAT per 30 daysUnlimited bookings · Multi-level user access · User permissions management
  • Multi-location & Custom Solutions On request customCustom pricing for multi-location businesses · Tailored scheduling solutions

Payment fees vary by billing country and include VAT. Non-profits receive a 50% discount on premium plans. SMS packages are billed separately.

Zocdoc

  • Free Tools Free Free practice management tools for existing patients
  • Marketplace Listing Pay-per-booking Pay only for new patient bookings via Zocdoc

Pricing for providers is based on a pay-per-booking model for new patient acquisitions. Free tools are available for managing existing patients.

Features

Reservio

Calendar & Scheduling
Automated scheduling process, Effortless schedule management, Calendar integration with Google Calendar, Outlook, and iCal
Online Booking & Payments
Online booking system for clients, Online payments with 3.00% + $2.55 transaction fees, Credit card processing via Apple Pay, Mastercard, American Express, and SEPA, 256-bit SSL encryption for secure transactions
Client & Team Management
Client profiles and history, Client attendance tracking, Team shift management, Vacation scheduling
Business Operations
Point of Sale system with inventory management, Business management dashboard with reports on bookings, revenue, and customer data, Booking website with customizable design, Booking link sharing
Mobile & API Access
Mobile app for iOS and Android, Third-party integrations via API

Zocdoc

Patient Features
Search for doctors by specialty, location, or insurance, View real-time availability and book appointments, Read verified patient reviews, Receive appointment reminders
Provider Features
List practice on Zocdoc Marketplace, Manage appointment scheduling, Access patient management tools, Use free practice solutions for existing patients
Pricing & Billing
Free for patients to book appointments, Pay-per-booking model for new patient acquisitions, Free tools for existing patient management