SimplyBook.me vs Zocdoc

SimplyBook.me

Strengths

• +Intuitive interface for quick setup by non-technical users
• +24/7 live chat support during workweek with responsive email replies
• +Knowledgeable and patient support agents with extensive documentation
• +Comprehensive feature set including scheduling, payments, marketing, and analytics
• +Generous free plan with 50 bookings/month and one custom feature
• +Customizable booking pages and widgets to match corporate design
• +Automated reminders and double-booking prevention to reduce admin workload
• +Integration with 23 payment processors

Limitations

• −Restrictive number of custom features (1 on free plan, 8 on Basic)
• −Overwhelming onboarding due to extensive options
• −Pricing limits based on bookings can be restrictive during traffic spikes

Zocdoc

Strengths

• +User-friendly interface for patients
• +Wide selection of healthcare providers
• +Real-time appointment availability

Limitations

• −Limited to participating providers
• −No explicit GDPR compliance for EU users
• −Pay-per-booking cost can add up for providers

SimplyBook.me

• Free £0 per month50 bookings · 1 premium custom feature · 1 provider
• Basic £12.9 (monthly) or £10.9 (annually) per month100 bookings · 3 premium custom features · 5 providers
• Standard £25 (monthly) or £20.8 (annually) per month500 bookings · 8 premium custom features · 15 providers
• Premium £55 (monthly) or £45.8 (annually) per month2000 bookings · Unlimited premium custom features · 30 providers
• Enterprise Custom pricing per month or annuallyCustom booking volumes · Unlimited premium features · Custom provider count

All plans include a 14-day free trial with no credit card required.

Zocdoc

• Free Tools Free Free practice management tools for existing patients
• Marketplace Listing Pay-per-booking Pay only for new patient bookings via Zocdoc

Pricing for providers is based on a pay-per-booking model for new patient acquisitions. Free tools are available for managing existing patients.

SimplyBook.me

Scheduling

Advanced employee and resource schedule management, Associate services to specific providers, Set different service durations and buffer times, Pricing per service

Booking Website

Mobile-responsive design with rich options, Booking in client's time zone, Integration via iframe, Client reviews

Administration

Online booking calendar with filtered views, Easy cancellation and rescheduling, Multiple system users with role assignments, Client history viewing

Notifications

Automatic email confirmations and reminders, Cancellation and rescheduling notifications, Feedback requests, Calendar add-ons for clients

Payments

Online and on-site payments, Native POS system, Gift card sales, Promotions

Zocdoc

Patient Features

Search for doctors by specialty, location, or insurance, View real-time availability and book appointments, Read verified patient reviews, Receive appointment reminders

Provider Features

List practice on Zocdoc Marketplace, Manage appointment scheduling, Access patient management tools, Use free practice solutions for existing patients

Pricing & Billing

Free for patients to book appointments, Pay-per-booking model for new patient acquisitions, Free tools for existing patient management