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Ninox CRM vs Salesforce

Last updated November 2026

Looking for a European alternative to Salesforce? Here's how Ninox CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Ninox CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

Ninox CRM
Salesforce
What it is
Low-code CRM with workflow automation for SMEs
Cloud-based CRM platform for sales, service, marketing, and more.
Headquarters
🇩🇪 DE
🇺🇸 US · 1999
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 9001
ISO 27001, BSI C5
Price from
€11,/mo
No
Free plan
Yes
No
Open Source
No
No
Ratings
G2 4.7/5 (362) · CAPTERRA 4.7/5 (195) · TRUSTPILOT 3.6/5 (10)
No
Integrations
Zapier, Make, n8n, Integrately, Gmail +6
Slack, Microsoft Teams, Google Workspace, DocuSign, QuickBooks +3

Where each one wins

Ninox CRM

Strengths

  • +Highly flexible customization for tables, relationships, forms, views and workflows
  • +Visual drag-and-drop builder for easy database and form creation
  • +Strong support, webinars, forum and active user community
  • +Affordable for small businesses relative to less adaptable alternatives
  • +Quick to learn for basic database and CRM setups
  • +Scalable for both simple digitization and complex enterprise implementations
  • +Useful templates to accelerate setup

Limitations

  • −Advanced workflows and automations require learning Ninox’s scripting language
  • −Documentation can be scattered, with gaps or assumptions of scripting knowledge
  • −Plan limits and extra costs for features like PDF generation, storage above 4 GB, or local backups

Salesforce

Strengths

  • +Highly scalable for enterprises
  • +Extensive customization options
  • +Strong ecosystem with AppExchange
  • +Reliable uptime and performance

Limitations

  • −Steep learning curve for new users
  • −High cost for small businesses
  • −Complex setup and configuration
  • −Limited transparency in subprocessors

Data residency & compliance

Ninox CRM
Salesforce
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
Listed →
not established
Certifications
ISO 27001, ISO 9001
ISO 27001, BSI C5

Pricing

Ninox CRM

  • Free €0 per month, up to 5 usersNo trial expiry · No credit card required · 1,000 API calls per month
  • Team €28 per user / month (billed monthly)10% discount on annual billing (€25 per user / month) · 10,000 API calls per user / month · 5,000 linked emails per user
  • Business €45 per user / month (billed monthly)10% discount on annual billing · 50,000 API calls per user / month · Unlimited history
  • Enterprise On request custom pricingCustom pricing · Dedicated support · Custom VM and location
  • AI Credit Packs Small: €11, Medium: €32, Large: €52 valid for 12 monthsSmall: 5,000 credits · Medium: 15,000 credits · Large: 25,000 credits

AI credit packs are optional add-ons. Annual billing offers a 10% discount on Team and Business plans.

Salesforce

No published pricing we could verify.

Pricing is custom and available on request via the Salesforce website.

Features

Ninox CRM

Build and customize
Ninox AI assists in building solutions, Drag-and-drop and low-code tools for customization, Adapt workflows to team needs
Data and team workflows
Centralize data, tasks, and communication, Manage customer and other records, Create workflows connecting processes
Automation and scripting
Automate repetitive work, Use scripts, buttons, and event-driven automations, Perform calculations, record updates, and external service connections
Documents and reporting
Generate and store contracts, invoices, and reports, Create documents from Ninox data
Views and project tracking
Kanban, Calendar, and Table views for project work

Salesforce

Core CRM
Lead and opportunity management, Contact and account tracking, Customizable dashboards, Activity and task automation
Data & Security
Role-based access control, Field-level encryption, Audit trails, Compliance with GDPR
Integration & Extensibility
REST and SOAP APIs, AppExchange marketplace, Custom objects and fields, Third-party app integrations
Analytics & Reporting
Custom report builder, Real-time analytics, Forecasting tools, AI-driven insights
Collaboration
Chatter for team communication, File and document sharing, Mobile access, Team workspaces
See Ninox CRM →More Salesforce alternatives