myfactory vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how myfactory compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: myfactory. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Cloud ERP for SMEs in DACH — all modules integrated, hosted in Germany, German accounting standards.
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001
ISO 27001
Price from
€39/user/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Amazon, eBay, Shopware, Magento, PayPal +10
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
myfactory
Strengths
- +Intuitive interface and fast workflows for creating and updating plans, reducing learning time
- +Quick data entry and revision updates, saving significant time in daily operations
- +Responsive and helpful customer support with fast response times, often within hours
- +Fast and smooth onboarding process with clear communication during implementation
- +Reliable performance and uptime, with no reported issues during evaluation
- +Robust mobile access and audit trails for compliance requirements
- +Modular and customizable platform with standardized solutions that work in practice
- +Quick and easy access to raw data downloads in most modules
Limitations
- −Initial setup and advanced features require training, with a slight learning curve
- −Reporting and analytics are limited, with weak custom reporting options and complex configuration
- −Pricing can be high for small manufacturers, with costs rising at renewal and additional fees for integrations
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
myfactory
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001
ISO 27001
Pricing
myfactory
- ERP (Trade & Services) €114 per user / monthSales, procurement, and warehouse management · Financial accounting and reporting · 30-day free trial, no credit card required
- ERP + E-Commerce €139 per user / monthIncludes fully integrated webshop system · Multi-channel sales (Amazon, eBay) · All ERP features for trade and services
- ERP + Production Planning (PPS) €209 per user / monthProduction planning and scheduling · Batch and serial number traceability · All ERP features for trade and services
- CRM | Team.ON! €59 per user / monthComplete sales funnel and customer management · Interactive geo-reports and campaign management
- Service | Service.ON! €59 per user / monthService management with tablet solution · Repair order and service ticket handling
- Myfactory.POS €49 per terminal / monthCloud-based point of sale system · Integrated with ERP and inventory
- HRM €39 per user / monthPersonnel management and administration · Time tracking and absence management
Prices exclude VAT. Volume discounts of 10–25% available for 10+ users.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
myfactory
- Business Management
- Unified email, tasks, calendar, and contacts, Project and resource management, Mobile app for all modules, Mobile inventory booking
- CRM
- Complete sales funnel in one system, Interactive geo-reports, Follow-up assistant, Newsletters and bulk emails
- ERP (Trade & Services)
- Sales and procurement in one system, Smart report templates for document printing, Deposit and final invoicing, Warehouse and storage location management
- Finance & Accounting
- Full financial accounting including balance sheets and VAT returns, Automated recurring bookings, Bank statement import and booking suggestions, Cost accounting, asset management, liquidity planning
- E-Commerce & Portals
- Fully integrated webshop system, Customer, offer, appointment, and sales rep portals, Shop templates and ERP live data in the shop, Multi-channel integration (Amazon, eBay)
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization