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vsSalesforce

Koban CRM vs Salesforce

Last updated November 2026

Looking for a European alternative to Salesforce? Here's how Koban CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Koban CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

Koban CRM
Salesforce
What it is
CRM for SMEs with sales, marketing and invoicing in one suite
Cloud-based CRM platform for sales, service, marketing, and more.
Headquarters
🇫🇷 FR
🇺🇸 US · 1999
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
Qualiopi
ISO 27001, BSI C5
Price from
€39/user/mo
No
Free plan
No
No
Open Source
No
No
Ratings
No
No
Integrations
Outlook, WordPress, Corporama, Magento, Shopify +3
Slack, Microsoft Teams, Google Workspace, DocuSign, QuickBooks +3

Where each one wins

Koban CRM

Strengths

  • +Intuitive and easy-to-use interface
  • +Responsive and helpful support team
  • +All-in-one CRM with marketing automation and sales management
  • +Customizable sales pipelines
  • +Daily data backups and secure storage
  • +Multi-currency and multi-language support
  • +Hosted in France with RGPD compliance

Limitations

  • −No offline mode for Android
  • −Smaller integration ecosystem compared to competitors

Salesforce

Strengths

  • +Highly scalable for enterprises
  • +Extensive customization options
  • +Strong ecosystem with AppExchange
  • +Reliable uptime and performance

Limitations

  • −Steep learning curve for new users
  • −High cost for small businesses
  • −Complex setup and configuration
  • −Limited transparency in subprocessors

Data residency & compliance

Koban CRM
Salesforce
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
not established
Certifications
Qualiopi
ISO 27001, BSI C5

Pricing

Koban CRM

  • Starter 39 €/month/user per user / monthMax 2 users · Single sales pipeline · Quotes, orders, customer invoices
  • Pro 49 €/month/user per user / monthMax 10 users · Unlimited sales pipelines · User rights management
  • Entreprise 69 €/month/user per user / monthVolume discount from 11th user · Contracts and subscriptions · Supplier and purchasing management
  • Premium 89 €/month/user per user / monthMinimum 10 users · Volume discount from 11th user · Project management and time tracking

Prices shown are for annual commitment and billing. Monthly rates available on request.

Salesforce

No published pricing we could verify.

Pricing is custom and available on request via the Salesforce website.

Features

Koban CRM

Sales and CRM
Contact and company database, Sales pipelines (1 in Starter, unlimited from Pro), Quotes, orders and customer invoices, Electronic signature for quotes
Billing and business management
Customer invoices, Contracts and subscriptions, Supplier and purchasing management, Stock management
Marketing
Email campaigns, Web forms, Marketing automation (Entreprise and above), Web-page tracking and lead scoring (Entreprise and above)
Customer service and operations
Customer-service functionality (Pro and above), Project management (Premium), Time tracking (Premium), Account management support (Premium)
AI and extensions
Koban AI agents for account summaries, email drafting, action suggestions, Customer portal (extension), Online payment (extension), Dedicated IP (extension)

Salesforce

Core CRM
Lead and opportunity management, Contact and account tracking, Customizable dashboards, Activity and task automation
Data & Security
Role-based access control, Field-level encryption, Audit trails, Compliance with GDPR
Integration & Extensibility
REST and SOAP APIs, AppExchange marketplace, Custom objects and fields, Third-party app integrations
Analytics & Reporting
Custom report builder, Real-time analytics, Forecasting tools, AI-driven insights
Collaboration
Chatter for team communication, File and document sharing, Mobile access, Team workspaces
See Koban CRM →More Salesforce alternatives