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vsMicrosoft Dynamics 365

Holded vs Microsoft Dynamics 365

Last updated October 2026

Looking for a European alternative to Microsoft Dynamics 365? Here's how Holded compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Holded. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
All-in-one ERP for SMEs with invoicing, accounting and CRM
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇪🇸 ES
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001
Price from
€15/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Shopify, WooCommerce, PrestaShop, Wix, Amazon +22
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4

Where each one wins

Holded

Strengths

  • +Intuitive and quick to learn for invoicing, expenses and basic accounting
  • +All-in-one platform combining invoicing, accounting, banking, inventory, CRM, projects and HR
  • +Time-saving automation for recurring invoices, payment reminders and billing
  • +Strong fit for SMEs and freelancers, especially in Spain
  • +Modern, user-friendly interface for everyday workflows

Limitations

  • −Support can be slow or difficult to reach, with mixed experiences reported
  • −Pricing and plan limits (e.g., invoices, users, features) may become costly as needs grow
  • −Limited flexibility for advanced workflows, report customization and exports

Microsoft Dynamics 365

Strengths

  • +Seamless integration with Microsoft ecosystem
  • +Strong AI and analytics capabilities
  • +Highly customizable with low-code tools
  • +Scalable for large enterprises

Limitations

  • −High cost for full suite deployment
  • −Complex setup and configuration
  • −Steep learning curve for admins
  • −Limited flexibility for non-Microsoft integrations

Data residency & compliance

Holded
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Sub-processors
not established
Certifications
No
ISO 27001

Pricing

Holded

  • Plus €15 per monthInvoicing and documents · Banking and cash flow · First 3 months at 50% off
  • Basic €29 per monthAll Plus features · CRM and sales funnel · Project profitability tracking
  • Standard €59 per monthAll Basic features · Inventory management · Advanced accounting
  • Advanced €99 per monthAll Standard features · HR and payroll · Multi-user access
  • Premium €199 per monthAll Advanced features · POS system · Priority support

Prices exclude VAT. First 3 months at 50% off. 14-day free trial, no credit card required.

Microsoft Dynamics 365

  • Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
  • Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
  • Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
  • Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually

Pricing varies by module and region; enterprise plans may require custom quotes.

Features

Holded

Invoicing and documents
Sales and purchase invoices, simplified invoices, pro forma invoices and quotes, Custom numbering and fields, 50+ document templates, Payment methods
Accounting and taxes
Accounting entries, Reconciliation suggestions, Automatic completion of VAT forms 303, 369, 390, 347, 349, Automatic completion of IRPF forms 111, 115, 123, 130, 180, 190
Banking and cash flow
Automatic bank synchronization, Connections to 300+ banks, Cash flow tracking, Reconciliation rules
CRM and sales
Sales funnel, Contact management, Deal tracking
Projects, inventory and HR
Project profitability tracking, Purchase orders, Product price rates, lot or serial-number details, Payroll recording (individual or bulk import)

Microsoft Dynamics 365

Customer Engagement
Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
Finance and Operations
Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
Business Intelligence
Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
Integration and Extensibility
Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization