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vsSalesforce

Group-Office vs Salesforce

Last updated October 2026

Looking for a European alternative to Salesforce? Here's how Group-Office compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Group-Office. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

Group-Office
Salesforce
What it is
Open-source groupware and CRM for teams
Cloud-based CRM platform for sales, service, marketing, and more.
Headquarters
🇳🇱 NL
🇺🇸 US · 1999
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, BSI C5
Price from
€219/yr
No
Free plan
Yes
No
Open Source
Yes
No
Ratings
No
No
Integrations
Collabora Online, OnlyOffice, Microsoft Office 365, Microsoft Office Online, ThinkFree Office +14
Slack, Microsoft Teams, Google Workspace, DocuSign, QuickBooks +3

Where each one wins

Group-Office

Strengths

  • +Integrated groupware with calendars, email, contacts, files, tasks and projects in one suite
  • +Sophisticated calendar with invitations, availability checks and CalDAV sync
  • +Intuitive and user-friendly interface once configured
  • +Mature project module with invoicing support
  • +Responsive professional support for paid versions

Limitations

  • −Core CRM features locked behind paid per-user modules
  • −Email server configuration reported as difficult and unreliable for some users
  • −Limited community support resources

Salesforce

Strengths

  • +Highly scalable for enterprises
  • +Extensive customization options
  • +Strong ecosystem with AppExchange
  • +Reliable uptime and performance

Limitations

  • −Steep learning curve for new users
  • −High cost for small businesses
  • −Complex setup and configuration
  • −Limited transparency in subprocessors

Data residency & compliance

Group-Office
Salesforce
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
not established
Certifications
No
ISO 27001, BSI C5

Pricing

Group-Office

  • Community Free Self-hosted · Basic features
  • Professional €439 perpetual license for 1–100 usersSelf-hosted · Full feature set · Updates available as add-on
  • Updates on Professional features €219 per year Annual updates for Professional features
  • Billing add-on €219 Quotes, orders, invoices and expense reports
  • Document Search add-on €299 Full-text search for documents
  • Server support service contract €600 Server support
  • Email service contract €299 Email service support
  • Chat & Video Calls service contract €299 Chat and video calls support
  • Document Editor service contract €300 Browser-based document editing support

Online hosted pricing not specified in official sources. 30-day free trial available for Online.

Salesforce

No published pricing we could verify.

Pricing is custom and available on request via the Salesforce website.

Features

Group-Office

Email and collaboration
Shared calendars with recurring events and reminders, Team file sharing, Team chat via Rocket.Chat integration, Video conferencing via Rocket.Chat integration
Contacts, CRM and support
Contact and address-book management, CRM capabilities, Support ticket management
Projects and work tracking
Project and task management, Kanban boards with tasks, projects and support tickets as cards
Files and documents
Shared file management, Desktop access via WebDAV, Browser-based document editing via supported office integrations, Document search as an add-on
Billing and finance
Quotes, orders and invoices, Expenses and income/expense reports, Online payment provider integrations

Salesforce

Core CRM
Lead and opportunity management, Contact and account tracking, Customizable dashboards, Activity and task automation
Data & Security
Role-based access control, Field-level encryption, Audit trails, Compliance with GDPR
Integration & Extensibility
REST and SOAP APIs, AppExchange marketplace, Custom objects and fields, Third-party app integrations
Analytics & Reporting
Custom report builder, Real-time analytics, Forecasting tools, AI-driven insights
Collaboration
Chatter for team communication, File and document sharing, Mobile access, Team workspaces
See Group-Office →More Salesforce alternatives