Dovio vs Microsoft Dynamics 365
Last updated November 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how Dovio compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Dovio. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
AI CRM for small businesses with meeting transcription and follow-up automation
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇸🇪 SE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
CASA Tier 2
ISO 27001
Price from
No
$50/user/mo
Free plan
Yes
No
Open Source
No
No
Integrations
Google Meet, Zoom, Microsoft Teams, Google Calendar, Gmail +7
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
Dovio
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
Dovio
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
CASA Tier 2
ISO 27001
Pricing
Dovio
- Starter $19 / seat / month (billed monthly) or $190 / seat / year (2 months free) per seat / month or per seat / yearCRM essentials: contacts, companies, deals, tasks, pipelines · Email and calendar sync · 3 contracts per seat/month (shared)
- Pro $49 / seat / month (billed monthly) or $490 / seat / year (2 months free) per seat / month or per seat / yearEverything in Starter · AI notetaker, follow-up drafts, Ask Dovio · 30 meeting hours per seat/month
AI credits and meeting hours are metered; top-ups available at $12/month for 10 hours or $5/month for 1,000 credits. Early-stage companies may qualify for 25% off the first year.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
Dovio
- CRM and data management
- Companies, contacts, deals, tasks, notes and pipelines, Table and Kanban views, Custom objects (unlimited on Pro, unavailable on Starter), Saved views (5 on Starter, unlimited on Pro)
- Email, calendar and contact capture
- Email and calendar sync, Send emails from connected inbox, Automatic contact and company creation from email and calendar activity
- Meetings and AI follow-up
- AI notetaker joins Google Meet, Zoom, Microsoft Teams, Records, transcribes with speaker names and timestamps, Produces summaries, extracts action items, drafts follow-up emails, Meeting history is searchable
- Ask Dovio and MCP
- Ask questions about deals, meetings, email and calendar, Prepare for calls, Request tasks or email drafts, Changes presented for approval before execution
- Contracts and e-signatures
- Build templates with text, pricing, signature, date and initials fields, Fill details from CRM records, Send contracts to signers and viewers, Track signing status
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization