Doctolib vs athenahealth
Last updated October 2026
Looking for a European alternative to athenahealth? Here's how Doctolib compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Doctolib. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
French practice management and patient booking platform with teleconsultation and AI tools
Integrated EHR, revenue cycle, and practice management platform for healthcare providers.
Headquarters
🇫🇷 FR
🇺🇸 US · 1997
EU data residency
Yes, for all customers
Not offeredNo EU or German data residency is offered.
DSGVO / GDPR
Yes
not established
Certifications
ISO 27001, ISO 27701, ISO 27018, HDS, BSI C5 Type 2
HITRUST CSF, PCI-DSS, SOC 1 (SSAE 18), DirectTrust, Kantara, EHNAC, EPCS, 2015 Edition ONC Health IT
Price from
€79/mo
No
Free plan
No
No
Open Source
No
No
Ratings
Integrations
App’ines, Podiatech, Sydel, My-Podologie, Vidal Expert +1
CommonWell Health Alliance, Carequality, CertifyOS, Stanson Health, Avhana +4
Where each one wins
Doctolib
Strengths
- +Intuitive and easy-to-use interface for booking
- +Fast and straightforward appointment scheduling
- +Comprehensive agenda and slot management
- +Access to a wide network of healthcare practitioners
- +Digital communication features like e-prescriptions and video consultations
Limitations
- −High cost for professionals
- −Limited character count for complex messages
- −Lack of transparency in directory visibility for open slots
athenahealth
Strengths
- +Seamless integration of clinical and billing workflows
- +Strong interoperability with health information exchanges
- +Robust patient portal for engagement
- +Continuously updated rules engine for compliance
Limitations
- −Steep learning curve for new users
- −High cost for small practices
- −Complexity in customization
- −Limited transparency on data storage locations
Data residency & compliance
Doctolib
athenahealth
EU data residency
Yes, for all customers
Not offeredNo EU or German data residency is offered.
Transfer mechanism
Not required — data stays in the EU
not established
Certifications
ISO 27001, ISO 27701, ISO 27018, HDS, BSI C5 Type 2
HITRUST CSF, PCI-DSS, SOC 1 (SSAE 18), DirectTrust, Kantara, EHNAC, EPCS, 2015 Edition ONC Health IT
Pricing
Doctolib
- Teleconsultation (standalone) €79 TTC / month / practitioner per practitioner / monthExcludes one-time installation fees · Payment-provider fees: 1% HT of teleconsultation fees
- Doctolib Pro From €139 / month / practitioner per practitioner / month12-month commitment · Annual or monthly billing · Vidal Expert included in offers with medical software
Prices are TTC, exclude one-time installation fees, and may vary by specialty or institution size.
athenahealth
No published pricing we could verify.
Pricing is custom and based on a percentage of collections; contact sales for a quote.
Features
Doctolib
- Appointment and practice management
- Intelligent agenda for patient appointments, Practice management tools
- Clinical care
- Consultation assistant, Digital patient records, Ségur Wave 1 referenced (Doctolib Médecin)
- Teleconsultation
- Video consultation solution
- Payments
- Bill patients after appointments, Send payment links
- Team and care coordination
- CPTS coordination solutions, MSP exchanges and collaboration
athenahealth
- Clinical records and workflows
- EHR and clinical documentation, Patient records management, Order management, Lab results integration
- Revenue cycle and billing
- Billing and collections, Claims management, Rules engine for compliance
- Practice management
- Scheduling, Workflow management, Reporting and analytics
- Patient engagement
- Patient portal, Appointment scheduling, Bill payment, Forms and communications
- Interoperability and data exchange
- Patient-record exchange (CommonWell, Carequality), HL7 and C-CDA interfaces, Bulk data extraction