Delemed vs athenahealth
Last updated October 2026
Looking for a European alternative to athenahealth? Here's how Delemed compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Delemed. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Swiss practice management software for medical and dental clinics
Integrated EHR, revenue cycle, and practice management platform for healthcare providers.
Headquarters
🇨🇭 CH
🇺🇸 US · 1997
EU data residency
not established
Not offeredNo EU or German data residency is offered.
DSGVO / GDPR
No
not established
Certifications
No
HITRUST CSF, PCI-DSS, SOC 1 (SSAE 18), DirectTrust, Kantara, EHNAC, EPCS, 2015 Edition ONC Health IT
Price from
No
No
Free plan
No
No
Open Source
No
No
Integrations
OneDoc Pro, Doctena, Intonate, MediData Network, MedForms +17
CommonWell Health Alliance, Carequality, CertifyOS, Stanson Health, Avhana +4
Where each one wins
Delemed
athenahealth
Strengths
- +Seamless integration of clinical and billing workflows
- +Strong interoperability with health information exchanges
- +Robust patient portal for engagement
- +Continuously updated rules engine for compliance
Limitations
- −Steep learning curve for new users
- −High cost for small practices
- −Complexity in customization
- −Limited transparency on data storage locations
Data residency & compliance
Delemed
athenahealth
EU data residency
not established
Not offeredNo EU or German data residency is offered.
Transfer mechanism
not established
not established
DPA
not established
not established
Sub-processors
not established
not established
Certifications
No
HITRUST CSF, PCI-DSS, SOC 1 (SSAE 18), DirectTrust, Kantara, EHNAC, EPCS, 2015 Edition ONC Health IT
Features
Delemed
- Administration and Practice Management
- Patient data management (records, addresses), Appointment scheduling with agenda and resource planning, Mandate management for group practices with shared patient data and separate billing, Billing and accounts receivable (invoicing, payment control, dunning, VAT accounting)
- Clinical Documentation and Medical Records
- Electronic medical history with flexible text, drawing, and document documentation, Specialized clinical documentation for chiropractic and dental practices (tariff management, treatment planning), AI-powered medical report integration (via Intonate) for automatic processing, Universal FileImporter for direct import of various file types with preview and patient assignment
- Appointment and Patient Interaction
- Online appointment booking integration (OneDoc Pro, Doctena) with calendar sync and double-booking prevention, Optional SMS dispatch and Outlook synchronization, Telephone integration
- Reporting and Analytics
- Multi-level statistics (performance, material/medication, case cost, specialty/diagnosis), Patient profile analyses, Excel export with customizable reports
- Interfaces and Standards
- Secure data exchange via MediData network (invoices, documents to insurers/patients), Access to Swiss health forms via MedForms with auto-population of patient data, Integration with imaging devices and electronic health networks (DICOM support), E-prescription support via HIN Sign
athenahealth
- Clinical records and workflows
- EHR and clinical documentation, Patient records management, Order management, Lab results integration
- Revenue cycle and billing
- Billing and collections, Claims management, Rules engine for compliance
- Practice management
- Scheduling, Workflow management, Reporting and analytics
- Patient engagement
- Patient portal, Appointment scheduling, Bill payment, Forms and communications
- Interoperability and data exchange
- Patient-record exchange (CommonWell, Carequality), HL7 and C-CDA interfaces, Bulk data extraction