Brevo Sales CRM vs Salesforce
Last updated October 2026
Looking for a European alternative to Salesforce? Here's how Brevo Sales CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Brevo Sales CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Sales CRM with pipelines, automation and forecasting
Cloud-based CRM platform for sales, service, marketing, and more.
Headquarters
🇫🇷 FR
🇺🇸 US · 1999
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001:2022
ISO 27001, BSI C5
Price from
€26.08/user/mo
No
Free plan
Yes
No
Open Source
No
No
Integrations
HubSpot, Pipedrive, Salesforce, Gmail, Google Contacts +28
Slack, Microsoft Teams, Google Workspace, DocuSign, QuickBooks +3
Where each one wins
Brevo Sales CRM
Strengths
- +Intuitive interface for contact and pipeline management
- +Affordable pricing with generous contact storage on lower tiers
- +All-in-one platform combining CRM, email, SMS, WhatsApp and chat
- +Core sales features like deal pipelines, task management and automation
- +Email design tools and integrations for marketing workflows
- +Quick setup for small teams with minimal technical support
- +Free plan available with essential CRM and communication tools
Limitations
- −Support can be slow or difficult to access on lower-tier plans
- −Free plan has a 300-email daily limit and other feature restrictions
- −Account checks and suspensions can be abrupt after list imports
Salesforce
Strengths
- +Highly scalable for enterprises
- +Extensive customization options
- +Strong ecosystem with AppExchange
- +Reliable uptime and performance
Limitations
- −Steep learning curve for new users
- −High cost for small businesses
- −Complex setup and configuration
- −Limited transparency in subprocessors
Data residency & compliance
Brevo Sales CRM
Salesforce
EU data residency
Yes, for all customers
Available on some plansEU data residency available in Frankfurt on request or specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001:2022
ISO 27001, BSI C5
Pricing
Brevo Sales CRM
- Sales Free €0.00 per month 1 seat includedFree plan · No credit card required
- Sales Essentials €26.08 per month 1 seat includedPipeline and deal management · Sales automation
- Sales Advanced €53.08 per month/user Advanced sales features · Aura AI Sales Assistant
Prices vary by region and package. Check Brevo’s pricing page for applicable rates.
Salesforce
No published pricing we could verify.
Pricing is custom and available on request via the Salesforce website.
Features
Brevo Sales CRM
- Pipeline and deal management
- Custom sales pipelines, Track prospects and deals through each stage
- Sales automation
- Automate repetitive pipeline tasks, Meeting reminders and follow-ups
- Phone and meetings
- Make and receive calls, Access contact information and call recordings, Client meeting booking, Host video calls
- Shared inbox and collaboration
- Share customer emails, tasks, and notes with the team
- Sales reporting
- Reports on revenue, win rates, and team performance
Salesforce
- Core CRM
- Lead and opportunity management, Contact and account tracking, Customizable dashboards, Activity and task automation
- Data & Security
- Role-based access control, Field-level encryption, Audit trails, Compliance with GDPR
- Integration & Extensibility
- REST and SOAP APIs, AppExchange marketplace, Custom objects and fields, Third-party app integrations
- Analytics & Reporting
- Custom report builder, Real-time analytics, Forecasting tools, AI-driven insights
- Collaboration
- Chatter for team communication, File and document sharing, Mobile access, Team workspaces