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vsathenahealth

appointmed vs athenahealth

Last updated October 2026

Looking for a European alternative to athenahealth? Here's how appointmed compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: appointmed. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

appointmed
athenahealth
What it is
Cloud practice management for therapists and private physicians
Integrated EHR, revenue cycle, and practice management platform for healthcare providers.
Headquarters
🇦🇹 AT
🇺🇸 US · 1997
EU data residency
Yes, for all customers
Not offeredNo EU or German data residency is offered.
DSGVO / GDPR
Yes
not established
Certifications
No
HITRUST CSF, PCI-DSS, SOC 1 (SSAE 18), DirectTrust, Kantara, EHNAC, EPCS, 2015 Edition ONC Health IT
Price from
€9.50/mo
No
Free plan
No
No
Open Source
No
No
Ratings
No
G2 3.4/5 (111) · CAPTERRA 3.8/5 (912)
Integrations
SumUp, WAHonline, Google Calendar
CommonWell Health Alliance, Carequality, CertifyOS, Stanson Health, Avhana +4

Where each one wins

appointmed

Strengths

  • +Intuitive and clear interface with minimal onboarding effort
  • +Simplifies daily practice management with intelligent calendar and scheduling
  • +Quick invoice creation and streamlined administrative workflows
  • +Flexible documentation system based on customizable blocks
  • +Regular automatic updates that improve functionality without user intervention
  • +Mobile compatibility and browser-based access for on-the-go management
  • +Fast, friendly, and responsive customer support with a personal touch
  • +Fair and transparent pricing compared to alternatives

Limitations

  • −Limited advanced customization for larger or highly specialized practices
  • −Cloud-based with no offline functionality, requiring stable internet connectivity
  • −Mobile app is functional but has room for improvement

athenahealth

Strengths

  • +Seamless integration of clinical and billing workflows
  • +Strong interoperability with health information exchanges
  • +Robust patient portal for engagement
  • +Continuously updated rules engine for compliance

Limitations

  • −Steep learning curve for new users
  • −High cost for small practices
  • −Complexity in customization
  • −Limited transparency on data storage locations

Data residency & compliance

appointmed
athenahealth
EU data residency
Yes, for all customers
Not offeredNo EU or German data residency is offered.
Transfer mechanism
Not required — data stays in the EU
not established
DPA
Published →
not established
Sub-processors
not established
not established
Certifications
No
HITRUST CSF, PCI-DSS, SOC 1 (SSAE 18), DirectTrust, Kantara, EHNAC, EPCS, 2015 Edition ONC Health IT

Pricing

appointmed

  • MINI 9.50 € / month (net, excl. tax) per accountMax 1 user · Basic calendar and resource management · Online booking, SMS reminders
  • MINIplus 9.50 € / month (net, excl. tax) per accountSelect individual BASIC features
  • BASIC 85 € / month & user (net, excl. tax) per userAll MINI features included · Google Calendar sync, individual forms · Secure file transfer (0.50 € / transfer, 5 free monthly)
  • Add-ons On request per useRegister cash register (AT): 12.50 € / month · SMS sending: 0.13 € / SMS · Secure file transfer: 0.50 € / transfer (max 50 € / month)

14-day free trial, no credit card required. Prices exclude VAT. Direct billing to health insurance is not supported.

athenahealth

No published pricing we could verify.

Pricing is custom and based on a percentage of collections; contact sales for a quote.

Features

appointmed

Calendar & Scheduling
Term and resource management (rooms, equipment), Individual and recurring appointments, Appointment series management, One-way calendar synchronization
Patient Records & Documentation
Electronic patient records, Text-based documentation, Image and document uploads, Interactive body charts
Billing & Accounting
Invoice creation and payment receipts, Optional register cash register, Payment processing via SumUp, Reconciliation via WAHonline and honorarium orders for physiotherapy
Security & Support
GDPR-compliant data protection and backups, Free support and updates, Mobile app for tablet and smartphone, Data portability and export

athenahealth

Clinical records and workflows
EHR and clinical documentation, Patient records management, Order management, Lab results integration
Revenue cycle and billing
Billing and collections, Claims management, Rules engine for compliance
Practice management
Scheduling, Workflow management, Reporting and analytics
Patient engagement
Patient portal, Appointment scheduling, Bill payment, Forms and communications
Interoperability and data exchange
Patient-record exchange (CommonWell, Carequality), HL7 and C-CDA interfaces, Bulk data extraction
See appointmed →More athenahealth alternatives