tech from europe

appointmed

🇦🇹 AT · from 9.50 € / month (net, excl. tax)

Cloud practice management for therapists and private physicians

EU hostedGDPR
appointmed is an Austrian SaaS platform for healthcare appointment and practice management. It offers online booking, patient records, video consultations, billing and reminders. Data is hosted in Frankfurt on AWS with AES-256 encryption and GDPR compliance.

Replaces

appointmed is sought as a European alternative to:

Features

Calendar & Scheduling

  • Term and resource management (rooms, equipment)
  • Individual and recurring appointments
  • Appointment series management
  • One-way calendar synchronization
  • Online appointment booking
  • Automated email and SMS reminders

Patient Records & Documentation

  • Electronic patient records
  • Text-based documentation
  • Image and document uploads
  • Interactive body charts
  • Video consultations
  • Secure file transfer
  • Task management and to-do lists

Billing & Accounting

  • Invoice creation and payment receipts
  • Optional register cash register
  • Payment processing via SumUp
  • Reconciliation via WAHonline and honorarium orders for physiotherapy
  • GOÄ (medical billing) catalog
  • Fee schedule for homeopathic practitioners

Security & Support

  • GDPR-compliant data protection and backups
  • Free support and updates
  • Mobile app for tablet and smartphone
  • Data portability and export

Pricing

MINI
9.50 € / month (net, excl. tax) per account
  • Max 1 user
  • Basic calendar and resource management
  • Online booking, SMS reminders
  • Patient records, task management, secure file transfer
  • Optional register cash register (12.50 € / month)
MINIplus
9.50 € / month (net, excl. tax) per account
  • Select individual BASIC features
BASIC
85 € / month & user (net, excl. tax) per user
  • All MINI features included
  • Google Calendar sync, individual forms
  • Secure file transfer (0.50 € / transfer, 5 free monthly)
  • Video consultations (2.50 € / session)
  • Optional register cash register (12.50 € / month)
  • Group practice discounts: 15% off for 2+ users, 25% off for 6+ users
  • Administrative staff: 45 € / month & user
  • Employees: 45 € / month & user
Add-ons
On request per use
  • Register cash register (AT): 12.50 € / month
  • SMS sending: 0.13 € / SMS
  • Secure file transfer: 0.50 € / transfer (max 50 € / month)
  • Video consultation: 2.50 € / session

14-day free trial, no credit card required. Prices exclude VAT. Direct billing to health insurance is not supported.

EU Trust Profile

What we verified against public sources, last checked 2026-09-08. Every point links to its evidence.

  • EU data residency

    Data is stored exclusively in an AWS data center in Frankfurt and not transferred outside the EU for processing.

    Evidence
  • European legal entityappointmed GmbH, Vienna (AT)

    Legal entity registered in Austria.

    Evidence
  • Data Processing Agreement (DPA)

    A Data Processing Agreement template is provided in the DSGVO Cockpit within the product.

    Evidence

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at appointmed?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (AT) and the compliance points we checked against public sources — the date on it is the date we last checked.

appointmed — verified European company on tech-from-europe.euappointmed — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

  • Intuitive and clear interface with minimal onboarding effort
  • Simplifies daily practice management with intelligent calendar and scheduling
  • Quick invoice creation and streamlined administrative workflows
  • Flexible documentation system based on customizable blocks
  • Regular automatic updates that improve functionality without user intervention
  • Mobile compatibility and browser-based access for on-the-go management
  • Fast, friendly, and responsive customer support with a personal touch
  • Fair and transparent pricing compared to alternatives

Where users see room to improve

  • · Limited advanced customization for larger or highly specialized practices
  • · Cloud-based with no offline functionality, requiring stable internet connectivity
  • · Mobile app is functional but has room for improvement

Integrations

SumUpWAHonlineGoogle Calendar

Feature, pricing and integration details are based on web research (as of 2026-09-08), without guarantee, errors are possible. The vendor's website prevails.