24SevenOffice CRM vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how 24SevenOffice CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: 24SevenOffice CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Norwegian CRM with accounting and project workflows
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇳🇴 NO
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 9001
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Ratings
Integrations
Mailchimp, SuperOffice, Xsale CRM, Upsales, SalesScreen +21
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
24SevenOffice CRM
Strengths
- +All-in-one business suite with CRM, accounting, invoicing, project management, and time tracking
- +Email mirroring reduces tool-switching
- +Dashboards and reports provide project-finance visibility
- +Automation cuts repetitive manual work
- +Web access enables remote team collaboration
- +Professional support during system migration
Limitations
- −Interface is not intuitive and can be confusing
- −Steep learning curve, especially for new employees
- −Requires stable internet connection
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
24SevenOffice CRM
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001, ISO 9001
ISO 27001
Pricing
24SevenOffice CRM
No published pricing we could verify.
Pricing is tailored and requires a quote. A free demo is available.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
24SevenOffice CRM
- Customer and contact management
- CRM customer cards with supplier records and relationship lifecycle overview, Organize contacts by category, Linked phone solution with call history
- Sales and opportunity management
- Manage sales processes, leads and opportunities, Pipeline and sales statistics, Covers the customer journey from relationship establishment
- Tasks and follow-up
- Manage tasks and add notes, Schedule follow-ups
- Quotes, orders and financial context
- Create quotes and orders from CRM customer cards, View customer and supplier ledgers, Convert quotes to orders without manual steps
- Mobile workflows
- Create customers from CRM search, Handle invoice drafts, credit notes and outgoing invoices
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization