Bambuser
🇸🇪 SE · Free plan · paid from $326/mo
Swedish live video commerce platform with shoppable streams and EU hosting
Features
Social Commerce
- Live Video Shopping with chat, likes, shares and product recommendations
- Shoppable Video with direct in-video product links
- Floating Action Button for promoting live events
- Gamification and interactive polls during live sessions
- Automatic creation of shoppable video clips from live content
- Multistream to social media platforms
- Product Catalog sync
Digital Clienteling
- One-on-one Video Consultation with integrated shopping elements
- Insight-driven Chat with product recommendations and cart integration
- Product Feed Integration via CSV
- Cart Integration for adding products during Video Consultation
- Search Data Integration for agents
Service & Support
- AI Chat Support
- Guided Onboarding
- Dedicated Customer Manager
- Accessible Human Support
- Mobile SDK
- SSO Log-in
- Fully White Labeled
Privacy & Security
- GDPR Compliant
- Content License Protection
- End-to-end encrypted video transmission
Platform & Technical
- Dashboard for show, user and product management
- App for hosting shows and profile management
- Customizable Player for website integration
- API Integration with external booking systems
- Broadcast with External Cameras
- Answer Engine SDK for developers
GEO Discovery
- Location-based content discovery and targeting
Pricing
- 250 views per month
- 2 users
- 1 Domain/Market
- 10 GB storage
- AI chat support
- 2,000 views per month
- 3 users
- 1 Domain/Market
- 100 GB storage
- AI chat support
- Content license protection
- Guided onboarding
- 2,000 views per month
- 10+ users
- 1+ Domains/Markets
- 1,000+ GB storage
- Accessible human support
- Content license protection
- No name customer manager
- Fully white labeled
- Mobile SDK
- SSO log-in
- 10+ users
- 1+ Domains/Markets
- 1,000+ GB storage
- Dedicated customer manager
- Content license protection
- Fully white labeled
- Guided onboarding
- Mobile SDK
- SSO log-in
Overage charges apply at $0.25 per additional view beyond the monthly allowance.
EU Trust Profile
5 of 9 criteria verified with evidence, last checked 2026-08-09. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
Bambuser provides a Data Processing Agreement (DPA) to assist customers in meeting their privacy obligations.
- Evidence →Trust center / security page
Bambuser has a dedicated security page outlining its information security practices and certifications.
- EU data residencyCustomer-configurable EU data residency on Google Cloud and AWSnot verified
Bambuser offers customer-configurable EU data residency and can operate without cross-border transfers of personal data.
- Evidence →Public sub-processor list
Bambuser maintains a public list of sub-processors.
- Evidence →ISO 27001
Bambuser's Stockholm site is ISO 27001 certified.
- SOC 2
Bambuser inherits SOC 2 from its cloud providers but does not publish its own SOC 2 report.
- BSI C5not verified
- TISAXnot verified
- Evidence →German-language support
Bambuser offers product support in German.
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Exceptional live shopping features with real-time chat and product tagging
- High-quality video streams with minimal buffering under high traffic
- User-friendly interface accessible to non-technical users
- Seamless integration with Shopify, Magento, and WooCommerce
- Complete video commerce suite: live streaming, shoppable videos, and 1:1 consultations
- Intuitive dashboard with responsive customer support
- Keeps customers on the seller’s own website for better control and conversions
Where users see room to improve
- · View-based pricing can become expensive for high-traffic businesses
- · Free plan limited to 250 views/month, with excess views costing $0.25 each
- · Human support only available from Pro-Plan, with limited KI chat support
- · Analytics lack depth, with requests for conversion tracking and audience demographics
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-09), without guarantee, errors are possible. The vendor's website prevails.