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vsMicrosoft Dynamics 365

Vertec vs Microsoft Dynamics 365

Last updated October 2026

Looking for a European alternative to Microsoft Dynamics 365? Here's how Vertec compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Vertec. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
Swiss ERP and CRM for professional services with time tracking and invoicing
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇨🇭 CH
🇺🇸 US · 1975
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 9001, ISO 14001
ISO 27001
Price from
€15.50/user/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Microsoft SharePoint Online, iManage, M-Files, HubSpot, Microsoft Outlook +5
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4

Where each one wins

Vertec

Strengths

  • +Highly customizable to company-specific needs without extensive programming
  • +Retains update compatibility after customizations
  • +Satisfactory customer support

Limitations

  • −Interface can be unintuitive with cluttered menu trees
  • −Implementation challenges reported in specific cases

Microsoft Dynamics 365

Strengths

  • +Seamless integration with Microsoft ecosystem
  • +Strong AI and analytics capabilities
  • +Highly customizable with low-code tools
  • +Scalable for large enterprises

Limitations

  • −High cost for full suite deployment
  • −Complex setup and configuration
  • −Steep learning curve for admins
  • −Limited flexibility for non-Microsoft integrations

Data residency & compliance

Vertec
Microsoft Dynamics 365
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
Sub-processors
Certifications
ISO 27001, ISO 9001, ISO 14001
ISO 27001

Pricing

Vertec

  • Base Package (Cloud Suite) €46.00 (€18.00 from 11th user, €17.00 from 251st user) per user / monthNamed user licensing · Includes core CRM and project features · Volume discounts apply
  • Base Package (Software Purchase) €790.00 (€330.00 from 11th user, €315.00 from 251st user) per user, one-timeOne-time purchase per named user · Annual maintenance at 17% of license total · Maintenance and hotline: 22%–35% depending on user count
  • Add-on: Sales / Project and Case Management €15.50 (€4.50 from 11th user, €4.00 from 251st user) per user / monthBudgeting and rate systems · Opportunities and change requests · Industry-specific options (HOAI, SIA 108)
  • Add-on: Resource Planning €15.50 (€4.50 from 11th user, €4.00 from 251st user) per user / monthStaffing by users and roles · Team and skills evaluations · Capacity and utilization graphs
  • Add-on: Procurement & Purchases €15.50 (€4.50 from 11th user, €4.00 from 251st user) per user / monthSupplier invoices and purchase budgeting · Outlay management · Onward charging of project costs
  • Add-on: Controlling & BI €15.50 (€4.50 from 11th user, €4.00 from 251st user) per user / monthKPI visualizations · Predefined and user-defined KPIs
  • Software Purchase: Add-ons (Sales / Project and Case Management, Resource Planning, Procurement & Purchases, Controlling & BI) €245.00 (€84.00 from 11th user, €81.00 from 251st user) per user, one-timeOne-time purchase per named user · Volume discounts apply

Prices are plus VAT. 30-day free trial available.

Microsoft Dynamics 365

  • Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
  • Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
  • Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
  • Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually

Pricing varies by module and region; enterprise plans may require custom quotes.

Features

Vertec

CRM
Contacts, companies and corporate structures, Document management and email automation, Activity feed with Outlook emails, Customer segmentation
Sales
Rate systems and offers, Opportunities and change requests, Industry-specific options (HOAI, SIA 108), Conflict checks
Resource planning
Planning on projects and phases, Staffing by users and roles, Team and skills evaluations, Capacity and utilization graphs
Services and expenses
Time and expense entry, Services timer and receipt recognition, Presence-time comparison and absence management, Mobile entry and time tracking in Outlook
Project and case management
Project controlling and budgets, Phases, sub-mandates and rate systems, Tasks, deadlines and project activity feeds, Third-party money management and case participants

Microsoft Dynamics 365

Customer Engagement
Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
Finance and Operations
Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
Business Intelligence
Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
Integration and Extensibility
Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization