UmfrageOnline vs Jotform
Last updated October 2026
Looking for a European alternative to Jotform? Here's how UmfrageOnline compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: UmfrageOnline. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Swiss survey tool with GDPR-compliant data processing and EU-free hosting
Online form builder with workflow automation and data collection tools.
Headquarters
🇨🇭 CH
🇺🇸 US · 2006
EU data residency
Yes, for all customers
Available on some plansEU/Germany server location can be enabled in account settings for all customers.
DSGVO / GDPR
Yes
Yes
Certifications
No
SOC 2 Type II
Price from
€25/mo
$34/mo
Free plan
Yes
Yes
Open Source
No
No
Integrations
Developer API (from Business plan), Webhooks for new responses (from Business plan), WordPress plugin, Google Analytics (from Business plan)
Salesforce, HubSpot, Zoho CRM, Stripe, PayPal +9
Where each one wins
UmfrageOnline
Strengths
- +Intuitive and clear interface enables quick survey creation without technical expertise
- +Minimal onboarding required, allowing users to start immediately
- +Versatile question types, branching logic, and multi-language support for diverse survey needs
- +Real-time response viewing with multiple chart types and export options (Excel, CSV)
- +Free version and educational discounts highly valued by students and academic users
- +Reliable and stable performance for both small and large-scale surveys
Limitations
- −Paid plans perceived as relatively expensive, with inflexible subscription models
- −Free version limited to 10 questions and ~100 responses, lacking key features like data download
Jotform
Strengths
- +Intuitive drag-and-drop form builder
- +Extensive template library
- +Strong workflow automation
- +Reliable uptime and performance
Limitations
- −Steep learning curve for advanced features
- −Limited customization in free plan
- −Pricing can escalate with submissions
- −No native ISO 27001 certification
Data residency & compliance
UmfrageOnline
Jotform
EU data residency
Yes, for all customers
Available on some plansEU/Germany server location can be enabled in account settings for all customers.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
SOC 2 Type II
Pricing
UmfrageOnline
- Basic Free per month1 user account · Unlimited surveys, questions, and responses · Surveys active for 30 days
- Professional €25 per month (annual billing)1 user account · Unlimited surveys, questions, and responses · No time limit for surveys
- Professional €35 per month (monthly billing)1 user account · Unlimited surveys, questions, and responses · No time limit for surveys
- Business €45 per month (annual billing)3 user accounts · All Professional features · Skip and display logic
- Business €59 per month (monthly billing)3 user accounts · All Professional features · Skip and display logic
- Enterprise €127 per month (annual billing)5 user accounts · All Business features · White-label solution with custom domain and CSS
- Enterprise €255 per month (monthly billing)5 user accounts · All Business features · White-label solution with custom domain and CSS
Prices exclude applicable taxes. Annual billing offers up to 50% discount. Free trial available via Basic plan.
Jotform
- Starter Free ForeverUp to 5 forms · 100 monthly submissions · 100 MB storage
- Bronze $34 per month, billed annuallyUp to 25 forms · 1,000 monthly submissions · 10 GB storage
- Silver $39 per month, billed annuallyUp to 50 forms · 2,500 monthly submissions · 25 GB storage
- Gold $99 per month, billed annuallyUp to 100 forms · 10,000 monthly submissions · 100 GB storage
- Enterprise On request CustomCustom forms and submissions · Custom storage · Dedicated support
Monthly billing available; annual plans offer discounts. Enterprise pricing is custom.
Features
UmfrageOnline
- Survey Creation
- Drag-and-drop editor for intuitive survey design, Unlimited questions and responses, Multiple question types (multiple choice, text fields, file upload, video/audio), Multilingual surveys with automatic Google Translate integration
- Response Collection
- Mobile-optimized, responsive surveys, Distribution via link, QR code, email, or website embedding, WordPress plugin for survey embedding, Email invitations and reminders
- Results Analysis
- Real-time response analysis, Automatic reports with charts, Multiple chart types (from Professional plan), Filtering and commenting on responses (from Professional/Business plan)
- Collaboration & Administration
- Multiple user accounts (1–5 depending on plan), Team collaboration and label organization, Priority and top-level support (from Business/Enterprise plan), High availability, scalability, SSL/HTTPS, EU data centers, GDPR-compliant
Jotform
- Form Creation
- Drag-and-drop builder, Pre-built templates, Conditional logic, Multi-page and card forms
- Apps and Workflows
- Jotform Apps, Workflow automation, Inbox and approvals, Notifications and reminders
- Data and Reporting
- Jotform Tables, Report Builder, Data visualization, Boards for task management
- Documents and Signatures
- PDF Editor, Jotform Sign for e-signatures
- AI Tools
- AI form creation, AI app creation, AI Agents/chatbots