Treesoft CRM vs Microsoft Dynamics 365

Treesoft CRM

Microsoft Dynamics 365

Strengths

• +Seamless integration with Microsoft ecosystem
• +Strong AI and analytics capabilities
• +Highly customizable with low-code tools
• +Scalable for large enterprises

Limitations

• −High cost for full suite deployment
• −Complex setup and configuration
• −Steep learning curve for admins
• −Limited flexibility for non-Microsoft integrations

Treesoft CRM

• Treesoft CRM main module €800 License fee, one PC workstationOne-time license fee · Excluding statutory VAT
• Treesoft Office Server module €400 License fee, required for network useOne-time license fee · Excluding statutory VAT
• Treesoft CRM/ERP network user license €800 Per user licenseOne-time license fee · Excluding statutory VAT
• Treesoft Office Mobile user license €300 Per mobile user license, app is freeOne-time license fee · Excluding statutory VAT
• Software-Service, Treesoft CRM/ERP main module €600 Annual feeRenews for 12 months unless canceled in writing · Excluding statutory VAT
• Software-Service, Server module €300 Annual feeRenews for 12 months unless canceled in writing · Excluding statutory VAT
• Software-Service, CRM/ERP user license €300 Annual fee per licenseRenews for 12 months unless canceled in writing · Excluding statutory VAT
• Software-Service, Mobile user license €150 Annual fee per licenseRenews for 12 months unless canceled in writing · Excluding statutory VAT
• Software-Service, each CRM/ERP add-on module €50 Annual fee per add-onRenews for 12 months unless canceled in writing · Excluding statutory VAT
• Sage ERP add-on interfaces €300 Per add-onFor Sage Classic Line, Sage New Classic, Sage Office Line · Reads Sage data directly

Prices exclude statutory VAT. Software service contracts renew automatically for 12 months unless canceled in writing.

Microsoft Dynamics 365

• Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
• Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
• Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
• Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually

Pricing varies by module and region; enterprise plans may require custom quotes.

Treesoft CRM

Contact and address management

Centralized management of prospects, customers, suppliers, and contacts, Multiple customer and supplier numbers per address, Association of contacts with addresses

Data quality

Duplicate detection with percentage-based matching, Merge records via wizard, Clean duplicates during import or later

Telephony and call history

CTI with click-to-call, Incoming-call pop-ups, Log incoming and outgoing calls against address records, TAPI-based integration with telephone systems and IP telephony

Mailing and communications

Mail merge for email, letters, or fax, Campaign output export to CSV for print providers, Editor supports Word, RTF, and HTML

Tasks, projects, and records

Address management, Task management, Project management

Microsoft Dynamics 365

Customer Engagement

Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management

Finance and Operations

Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management

Business Intelligence

Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization

Integration and Extensibility

Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization