PlentyONE vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how PlentyONE compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: PlentyONE. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
ERP for e-commerce with 150+ marketplace integrations
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, IDW PS 880
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Amazon, eBay, OTTO Market, Kaufland, Zalando +39
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
PlentyONE
Strengths
- +Centralized multichannel order, inventory and fulfillment management
- +Automated order processing, payment reconciliation and shipping label generation
- +Wide range of marketplace and shop integrations
- +Flexible interfaces and REST API for system connections
- +Cloud-based access with real-time business data visibility
- +Ability to handle large or varied product catalogs across channels
- +Reliable or helpful support in some cases
Limitations
- −Steep learning curve and unintuitive interface
- −Time-consuming setup, maintenance and changes
- −Bugs in new modules replacing established features
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
PlentyONE
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001, IDW PS 880
ISO 27001
Pricing
PlentyONE
No published pricing we could verify.
Pricing depends on the selected plan and average monthly GMV. Displayed starting prices include 10,000 € GMV per month. Plans: Lite, Lite+, Expand, Scale, Ultimate (custom price). 30-day free trial available, no credit card required.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
PlentyONE
- Product Information Management
- Central product catalog, Channel-specific product data and pricing, Product data imports, updates and exports via REST API or CSV
- Multichannel Sales
- Connects marketplaces and shops, Synchronizes product data, stock and prices, Imports orders and supports returns, tracking updates and refunds, Channel and category field mapping
- Order and Inventory Management
- Central order handling, Real-time stock updates, Automatic stock reservation to prevent overselling
- Warehouse and Fulfillment
- Warehouse and inventory management, Fulfillment processes, Marketplace fulfillment integrations
- Customer Management and Communication
- Centralized customer data, Hub for inquiries across integrated channels
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization