pcvisit vs LogMeIn
Last updated October 2026
Looking for a European alternative to LogMeIn? Here's how pcvisit compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: pcvisit. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German remote support and unattended access for IT teams
Remote access and support software for IT teams and businesses.
Headquarters
🇩🇪 DE
🇺🇸 US · 2003
EU data residency
Yes, for all customers
Available on some plansData residency and storage customization available on request or higher plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO/IEC 27001:2022, BSI-Grundschutz, Software Made in Germany, Software Hosted in Germany
ISO 27001
Price from
€199/yr
$80/mo
Free plan
Yes
No
Open Source
No
No
Integrations
Microsoft Remote Desktop (1-Click RDP), Teambilling, Zapier, Google Calendar, Google Sheets +1
API, Ticketing systems, Third-party apps
Where each one wins
pcvisit
Strengths
- +Quick-connect web portal (pcvisitconnect.me) for effortless client onboarding with session ID entry
- +Stable, fluid remote control connections for administrative tasks and troubleshooting
- +Transparent, cost-effective annual subscription model for solo technicians and small MSPs
- +Responsive, phone-accessible customer support with direct personal contacts
- +German hosting infrastructure and full GDPR compliance for privacy-sensitive use cases
- +Streamlined toolset without unnecessary bloat
Limitations
- −Delays or lack of response in pre-sales email inquiries about licensing models
- −Difficulties viewing or interacting with remote OS security prompts during sessions
- −Frequent update prompts disrupting routine workflows
LogMeIn
Strengths
- +Reliable remote access with strong encryption
- +Comprehensive IT management tools
- +Good for enterprise-scale support
Limitations
- −High cost for small businesses
- −Steep learning curve for new users
- −Limited free tier options
Data residency & compliance
pcvisit
LogMeIn
EU data residency
Yes, for all customers
Available on some plansData residency and storage customization available on request or higher plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO/IEC 27001:2022, BSI-Grundschutz, Software Made in Germany, Software Hosted in Germany
ISO 27001
Pricing
pcvisit
- pcvisit FREE €0 per month5 remote support sessions per month · 1 Remote-Host · All regular software updates
- pcvisit PROFI €199 per year (net, plus VAT)1 named user · 1 Remote2Office access · Unlimited remote sessions and Remote-Hosts
Additional user: €139/year. Optional add-ons: Time Tracking (€69/year), Hardware Diagnostics (€99/year), 1-Click RDP (€29/year), Mobile Remote Access (€99/year). 14-day free trial of PROFI available.
LogMeIn
- Rescue $109 per monthWindows & Mac remote control · Data residency & storage customization · Billed annually
- Central $80 per monthRemote device management · Automated updates · Billed annually
Pricing varies based on features, integrations, and user count. Discounts available for annual billing.
Features
pcvisit
- Remote Support & Control
- Ad-hoc instant remote assistance without client-side pre-installation, Unattended remote access via background Remote-Host installation, Multi-monitor switching and multi-session/parallel support, Bi-directional file transfer and remote printing
- Management & Administration
- Multi-user management with team roles (Team-Admin vs. Supporter), Smart device searching, sub-net grouping, and customer assignment filters, Custom branding and UI customization
- Diagnostics & Workflows
- Performance tracking (Service & Time Tracking) with automatic session logging and report exports (PDF, Excel, CSV), Remote hardware diagnostics and monitoring integrated into the dashboard, Remote2Office: Browser-based managed remote desktop for home office access without VPN
- Security & Compliance
- Hosted exclusively in German data centers, GDPR-compliant infrastructure, ISO 27001 certified, Two-Factor Authentication (2FA) and end-to-end encrypted sessions
LogMeIn
- Remote Access
- Access and control Windows and Mac devices remotely, Unattended access for IT management, File transfer between local and remote systems
- IT Management
- Centralized device monitoring and management, Automated updates and patch management, Remote troubleshooting and diagnostics
- Security & Compliance
- End-to-end encryption for remote sessions, Multi-factor authentication (MFA), Compliance with GDPR and other regulations
- Collaboration Tools
- Screen sharing for real-time support, Chat and annotation tools during sessions, Session recording for auditing and training
- Integration & Automation
- API access for custom integrations, Automated workflows and scripting, Third-party app integrations (e.g., ticketing systems)