JTL-Wawi vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how JTL-Wawi compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: JTL-Wawi. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
ERP for e-commerce with multichannel order and inventory management
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Ratings
Integrations
JTL-Shop 4, JTL-Shop 5, Maileon, Odoo, TecSee
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
JTL-Wawi
Strengths
- +Centralized product, inventory and order management across multiple sales channels
- +Synchronization with other JTL products and numerous extensions
- +Customizable workflows for order processing, invoicing and recurring tasks
- +Scalability that grows with business needs
- +Free basic version for small merchants and beginners
- +Comprehensive self-help resources including documentation, forums and user community
Limitations
- −Complex setup, configuration and onboarding process
- −Outdated and non-intuitive interface with hard-to-find features
- −Additional costs for extensions, interfaces, extra users or support beyond the free version
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
JTL-Wawi
Microsoft Dynamics 365
EU data residency
Yes, for all customers
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001
ISO 27001
Pricing
JTL-Wawi
No published pricing we could verify.
Pricing details available on request or via the official feature table.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
JTL-Wawi
- Inventory & Warehouse Management
- Multi-location stock tracking, Batch and serial number management, Automated reordering, Barcode scanning support
- Order & Purchase Management
- Invoice scheduling, Purchase planning and management, Supplier management, Order tracking
- Product Data Management
- Centralized product database, Customizable product attributes, Bulk editing, Variant management
- Reporting & Analytics
- Customizable reports, Sales analytics, Inventory reports, Financial reporting
- Mobile Access & Integration
- Direct mobile access, Integration with JTL-Shop 4 and 5, Automatic contact data synchronization, Event-based marketing automation
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization