GEDYS IntraWare vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how GEDYS IntraWare compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: GEDYS IntraWare. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German CRM and knowledge management platform with modular extensions
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001
Price from
$25.00/user/mo
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
CleverReach, proALPHA ERP+
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
GEDYS IntraWare
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
GEDYS IntraWare
Microsoft Dynamics 365
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
GEDYS IntraWare
- Standard $25.00 per user / monthFree trial available · CRM and ERP+ integration included · AI applications ready to use
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
GEDYS IntraWare
- CRM Core
- Duplicate search and editing on the web, Rest API access, Fully integrated CRM within ERP+ platform
- Interfaces & Integrations
- Data exchange with CleverReach, Smooth data flow between systems, Reduces manual work
- ERP+ Integration
- CRM as part of proALPHA ERP+ solution, Ready-to-use AI applications
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization