FactWork vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how FactWork compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: FactWork. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Integrated ERP for project and order-based manufacturers
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 9001:2015, ISO 14001:2015, ISO 45001:2023, EN 1090
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Productstream Professional, CIM Database, EPLAN, Autodesk Inventor, Wolters Kluwer accounting software +1
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
FactWork
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
FactWork
Microsoft Dynamics 365
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
ISO 9001:2015, ISO 14001:2015, ISO 45001:2023, EN 1090
ISO 27001
Pricing
FactWork
No published pricing we could verify.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
FactWork
- Order & project management
- CRM and contact handling, Order processing with framework, partial and final invoices, Project budgets, cost tracking and status information, Support case management
- Production & time recording
- Production planning and control, Mobile personnel and project time recording, Timesheets and working-time lists, Resource lookup and tracking
- Materials management
- Purchasing and project-specific procurement, Order proposals and supplier inquiries, Material and cost booking, Inventory and warehouse management
- Controlling & integration
- Project budgeting and monthly forecasts, Project status tracking via time and cost incurred, Access control administration, Accounting interfaces and receivables reminders
- PDM/PLM & CAD integrations
- Productstream Professional, CIM Database, Open XML interface for other PDM/PLM systems, EPLAN
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization