EFACS E/8 vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how EFACS E/8 compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: EFACS E/8. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Flexible ERP for manufacturing and field service with browser-based access
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇬🇧 GB
🇺🇸 US · 1975
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Microsoft Power BI, Eclipse BIRT, Visual Planning
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
EFACS E/8
Strengths
- +Central system covering ~90% of business functions (manufacturing, MRP, stock, quality) out of the box
- +Multi-company support and audit trails built in
- +Highly adaptable workflows and system customization to fit specific business needs
- +Responsive, professional support with strong manufacturing expertise
- +Interface becomes intuitive for daily tasks like stock checks once familiar
- +Long-term users report it becomes core to operations
Limitations
- −Customization requires significant time and often external consultants with high fees
- −Implementation and onboarding experiences vary widely, with some describing it as painful
- −Documentation gaps and time-consuming debugging for technical customization
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
EFACS E/8
Microsoft Dynamics 365
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
EFACS E/8
No published pricing we could verify.
Pricing available on request
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
EFACS E/8
- Product and engineering
- Product management, Engineering change control, Bills of materials and routings, Advanced Product Configurator for product-specific BoM and routing
- Production planning and control
- Production planning, Native MRP with live sales orders, stock and supplier lead times, Shop-floor data collection, Warehouse picking control
- Sales and CRM
- CRM, Sales order processes, Configurable product quotations
- Finance
- Financial modules and accounting, Reporting, data interrogation and OLAP analysis, Support for Making Tax Digital (MTD)
- Field service
- Field service functionality, Mobile engineer purchase orders
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization