CSB-System vs Microsoft Dynamics 365
Last updated October 2026
Looking for a European alternative to Microsoft Dynamics 365? Here's how CSB-System compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: CSB-System. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German ERP for process industries and trade
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇩🇪 DE
🇺🇸 US · 1975
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
No
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4
Where each one wins
CSB-System
Strengths
- +Intuitive and user-friendly interface with easy navigation
- +Modular design for customizable business workflows
- +Industry-specific solutions for food, beverages, chemicals, pharmaceuticals, and cosmetics
- +Simplified operation for day-to-day tasks
- +Tailored configurations to meet niche business needs
Limitations
- −Performance and reliability issues, including glitches and unsaved work
- −Difficult or unresponsive customer support
- −Missing modern ERP features and lack of an API
Microsoft Dynamics 365
Strengths
- +Seamless integration with Microsoft ecosystem
- +Strong AI and analytics capabilities
- +Highly customizable with low-code tools
- +Scalable for large enterprises
Limitations
- −High cost for full suite deployment
- −Complex setup and configuration
- −Steep learning curve for admins
- −Limited flexibility for non-Microsoft integrations
Data residency & compliance
CSB-System
Microsoft Dynamics 365
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
No
ISO 27001
Pricing
CSB-System
No published pricing we could verify.
Microsoft Dynamics 365
- Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
- Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
- Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
- Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually
Pricing varies by module and region; enterprise plans may require custom quotes.
Features
CSB-System
Feature breakdown not yet compiled.
Microsoft Dynamics 365
- Customer Engagement
- Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
- Finance and Operations
- Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
- Business Intelligence
- Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
- Integration and Extensibility
- Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization