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vsMicrosoft Dynamics 365

Borm Smart ERP vs Microsoft Dynamics 365

Last updated October 2026

Looking for a European alternative to Microsoft Dynamics 365? Here's how Borm Smart ERP compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Borm Smart ERP. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
Swiss ERP for craft businesses with project, order and production management
Cloud-based CRM and ERP suite for sales, service, finance, and operations.
Headquarters
🇨🇭 CH
🇺🇸 US · 1975
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001
Price from
No
$50/user/mo
Free plan
No
No
Open Source
No
No
Integrations
Pointline CAD, Pointline Partlist, Infoniqa ONE Start, Infoniqa accounting software, Horizontal-cutting optimization software +2
Microsoft 365, Power BI, Azure, LinkedIn Sales Navigator, Outlook +4

Where each one wins

Borm Smart ERP

Microsoft Dynamics 365

Strengths

  • +Seamless integration with Microsoft ecosystem
  • +Strong AI and analytics capabilities
  • +Highly customizable with low-code tools
  • +Scalable for large enterprises

Limitations

  • −High cost for full suite deployment
  • −Complex setup and configuration
  • −Steep learning curve for admins
  • −Limited flexibility for non-Microsoft integrations

Data residency & compliance

Borm Smart ERP
Microsoft Dynamics 365
EU data residency
not established
Available on some plansEU data residency is available for Dynamics 365 on request or via specific plans.
Transfer mechanism
not established
Standard Contractual Clauses
DPA
not established
Sub-processors
not established
Certifications
No
ISO 27001

Pricing

Borm Smart ERP

No published pricing we could verify.

Pricing depends on business size, desired functions, and solution scope. No fixed prices published.

Microsoft Dynamics 365

  • Dynamics 365 Sales Professional $65 per user/monthFull sales force automation · Built-in intelligence · Billed annually
  • Dynamics 365 Customer Service Professional $50 per user/monthOmnichannel customer service · Self-service portals · Billed annually
  • Dynamics 365 Finance $180 per user/monthFinancial management · Global compliance · Billed annually
  • Dynamics 365 Supply Chain Management $200 per user/monthEnd-to-end supply chain visibility · AI-driven demand forecasting · Billed annually

Pricing varies by module and region; enterprise plans may require custom quotes.

Features

Borm Smart ERP

Sales and customer management
Address and contact records, CRM functionality, Quotation management, Invoicing (Offerte/Faktura)
Work preparation and technical data
Bills of materials/parts lists, Material master data, Support for variable products
Purchasing and supplier documents
Ordering and purchase-order processing, Electronic supplier-invoice capture, Digital accounts-payable workflow, Borm AI for invoice, order confirmation, and delivery note analysis
Production and order processing
Order processing from intake to completion, Status tracking functions, Cutting lists, Transfer to horizontal-cutting optimization software
Time recording and mobile access
Electronic employee time recording via smartphone/tablet, Reporting hours to cost centers, Access to current project information

Microsoft Dynamics 365

Customer Engagement
Omnichannel customer service, AI-driven sales insights, Marketing automation, Case and knowledge management
Finance and Operations
Financial management and accounting, Supply chain management, Project management, Inventory and warehouse management
Business Intelligence
Power BI integration, Custom dashboards and reports, Predictive analytics, Real-time data visualization
Integration and Extensibility
Pre-built connectors for Microsoft 365, RESTful APIs for custom integrations, Azure Logic Apps support, Low-code/no-code customization