tech from europe

ComAround Knowledge

πŸ‡ΈπŸ‡ͺ SE

4.7/5Β· 13 reviews

AI-driven knowledge management for self-service and support

GDPRISO 27001
ComAround Knowledge is a Swedish cloud-based knowledge management platform. It uses AI to deliver consistent, personalized knowledge for self-service portals and support teams. The solution integrates with service management tools like BMC Helix and is used for centralized knowledge workflows.

Features

Knowledge authoring

  • Collaborative content creation
  • Version control for articles
  • Rich text and media embedding
  • Template-based authoring

Knowledge consumption

  • Self-service portal for end users
  • Full-text search with filters
  • AI-powered recommendations
  • Mobile access

Reporting and analytics

  • Usage analytics dashboard
  • Article performance metrics
  • User engagement tracking
  • Custom report generation

Integration capabilities

  • BMC Helix integration
  • ServiceNow compatibility
  • API access for custom integrations
  • Third-party application connectors

EU Trust Profile

2 of 9 criteria verified with evidence, last checked 2026-08-14. Every βœ“ links to its source.

  • Data Processing Agreement (DPA)

    The Data Processing Agreement (DPA) is referenced in the Privacy Policy.

    Evidence β†’
  • Trust center / security pagenot verified
  • EU data residencynot verified
  • Public sub-processor listnot verified
  • ISO 27001not verified
  • SOC 2not verified
  • BSI C5not verified
  • TISAXnot verified
  • Local-language support

    Support is available in German via DACH region partners.

    Evidence β†’

βœ“ verified: publicly documented at the linked source on the check date. βœ— not offered: the vendor documents that they do not provide it. – not verified: we found no public evidence either way β€” not a finding against the vendor. The vendor's own information prevails.

Work at ComAround Knowledge?

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ComAround Knowledge β€” verified European company on tech-from-europe.euComAround Knowledge β€” verified European company on tech-from-europe.eu

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Reviews

Ratings across portals

Linked facts, we bring ratings from every portal together in one place.

Integrations

BMC HelixServiceNow

Feature, pricing and integration details are based on web research (as of 2026-08-14), without guarantee, errors are possible. The vendor's website prevails.