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vsAcumatica

STEPS / stepsERP vs Acumatica

Last updated October 2026

Looking for a European alternative to Acumatica? Here's how STEPS / stepsERP compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: STEPS / stepsERP. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
German ERP and CRM suite for SMEs with project, service and trade modules
Cloud ERP for mid-sized businesses with financial, distribution, and CRM modules.
Headquarters
🇩🇪 DE
🇺🇸 US · 2007
EU data residency
Yes, for all customers
Available on some plansEU data residency available on request for Acumatica Cloud ERP.
DSGVO / GDPR
Yes
Yes
Certifications
Microsoft Partner
ISO 27001, SOC 1 Type II, SOC 2 Type II, PCI DSS
Price from
No
No
Free plan
No
No
Open Source
No
No
Integrations
DATEV, V-LOG, Microsoft Office, Microsoft Exchange, Archiving systems +7
Salesforce, Microsoft Dynamics 365, Shopify, HubSpot, QuickBooks +1

Where each one wins

STEPS / stepsERP

Strengths

  • +Handles complex, industry-specific workflows like variable IT-service contracts and billing cycles
  • +Centralizes work and data in one shared system for consistency
  • +Offers flexibility to adapt standard functions to individual processes
  • +Provides reliable day-to-day support for employees

Limitations

  • −Usability could be improved
  • −Onboarding, reporting, and analysis speed need simplification
  • −Costs and pricing transparency require attention

Acumatica

Strengths

  • +Strong financial and distribution modules
  • +Highly customizable workflows
  • +Robust compliance and security certifications
  • +Scalable for growing businesses

Limitations

  • −Steep learning curve for new users
  • −Complex setup and configuration
  • −Limited built-in reporting tools
  • −Higher cost for advanced features

Data residency & compliance

STEPS / stepsERP
Acumatica
EU data residency
Yes, for all customers
Available on some plansEU data residency available on request for Acumatica Cloud ERP.
Transfer mechanism
Not required — data stays in the EU
not established
DPA
not established
Sub-processors
not established
not established
Certifications
Microsoft Partner
ISO 27001, SOC 1 Type II, SOC 2 Type II, PCI DSS

Features

STEPS / stepsERP

Contract and Billing
Maintenance, support, rental and software-care contract management, Contract change handling, Automated recurring billing and cyclical invoicing
Service and Ticketing
Integrated user help desk and ticketing, Service-level process management, Self-service support reporting and tracking
Projects, Services and Resources
Multi-project planning and resource allocation, Service estimation and management, Activity and time recording, Service catalogs with task dependencies and skill requirements
ERP, Purchasing and Inventory
Purchasing and sales workflows, Warehouse logistics and serial-number tracking, Demand planning, Distributor catalog and online-order connections
CRM and Sales
Customer and contact management, Sales opportunities and campaign management, Offers and order processing

Acumatica

Financial Management
General ledger, Accounts payable and receivable, Multi-currency support, Tax management
Distribution Management
Inventory management, Order management, Procurement, Warehouse management
Customer Relationship Management (CRM)
Contact management, Opportunity tracking, Sales automation, Marketing automation
System and Integration
Role-based access control, Workflow automation, Customizable dashboards, API access
Compliance and Security
GDPR compliance, ISO 27001 certified, SOC 2 Type II certified, PCI DSS compliant