Simple CRM vs NetSuite
Last updated November 2026
Looking for a European alternative to NetSuite? Here's how Simple CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Simple CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
CRM for sales teams with AI lead discovery
Cloud-based ERP and financial management software for businesses.
Headquarters
🇧🇪 BE
🇺🇸 US · 1998
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for certain NetSuite services.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 9001
ISO 27001, ISO 42001
Price from
€15/user/mo
No
Free plan
No
No
Open Source
No
No
Integrations
Gmail, Google Calendar, Google Workspace, Google Forms, Google Sheets +34
Salesforce, Shopify, Amazon, eBay, Microsoft Dynamics +1
Where each one wins
Simple CRM
Strengths
- +Centralized customer records for tracking interactions
- +Straightforward day-to-day usability
- +Customized workflows and customer 360 views
- +Website chatbots and automation for enquiries
- +AI assistant (HaPPi) for time-saving tasks
- +Designed with practical, field-tested workflows
- +GDPR-compliant by default
Limitations
- −Complex setup and counterintuitive interface
- −Inconsistent support quality with pre-recorded replies
- −Slow loading and blank interaction records
NetSuite
Strengths
- +Highly scalable for growing businesses
- +Comprehensive suite of integrated business applications
- +Strong compliance and security features
- +Global multi-subsidiary support
Limitations
- −Complex implementation and steep learning curve
- −High cost, especially for small businesses
- −Customization can be resource-intensive
- −Limited transparency in pricing
Data residency & compliance
Simple CRM
NetSuite
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for certain NetSuite services.
Transfer mechanism
Not required — data stays in the EU
not established
DPA
not established
not established
Sub-processors
not established
not established
Certifications
ISO 27001, ISO 9001
ISO 27001, ISO 42001
Pricing
Simple CRM
- Starter €15 HTVA per user / monthContact and company records · Tasks, calendars and planning · Kanban boards
- Classic €25 HTVA per user / monthSales pipeline and opportunity management · AI-suggested prospects · Email and marketing automation
- Enterprise €40 HTVA per user / monthVoice recognition · AI-assisted writing · Ticket and complaint handling via Simple Helpdesk
- Business+ €65 HTVA per user / monthSimple ERP included · Antivirus protection for documents · Custom reporting and data analysis
Prices exclude VAT. Confirm annual commitment, payment method, and renewal terms with the vendor.
NetSuite
No published pricing we could verify.
Pricing is available on request and varies based on business needs and modules selected.
Features
Simple CRM
- Contacts and sales
- Contact and company records, Sales pipeline and opportunity management, Lead detection, Tasks, calendars and planning
- AI and automation
- AI-suggested prospects and sales insights, Voice recognition, AI-assisted writing, Automated workflows
- Marketing and communications
- Email and marketing automation, Contact segmentation, Newsletter and SMS options, Telephony connections
- Support and collaboration
- Ticket and complaint handling via Simple Helpdesk, Web feedback monitoring via Simple Feedback, Project management
- Quoting, billing and payments
- Simple CPQ quoting logic, Quotes, orders, pro forma invoices, invoices and delivery notes, Payment links and automated reminders, Optional Simple ERP (included in Business+)
NetSuite
- Financial Management
- General ledger, Accounts payable and receivable, Fixed asset management, Revenue recognition
- Supply Chain and Inventory
- Inventory management, Order management, Procurement, Demand planning
- Customer Relationship Management (CRM)
- Sales force automation, Customer support, Marketing automation, Lead management
- Reporting and Analytics
- Customizable dashboards, Real-time reporting, Financial analytics, KPI tracking
- Compliance and Security
- GDPR compliance, Role-based access control, Audit trails, Data encryption