Sellsy vs Salesforce

Sellsy

Strengths

• +All-in-one solution combining CRM, marketing automation, invoicing, accounting, and sales pipeline management
• +Efficient invoicing module for quotes, recurring invoices, payments, and signed contracts
• +Intuitive CRM with a tagging system for quick access to commercial contacts
• +Client portal enabling customers to review quotes, approve purchase orders, and pay online
• +Modern, multiplatform interface (desktop, tablet, mobile) with an aesthetically pleasing design
• +Responsive French-speaking support team and quick chat responses
• +Sellsy Academy provides tutorial videos for onboarding and learning

Limitations

• −Pricing has increased significantly over time without proportional feature improvements, with reports of annual costs rising from €480 to over €800 for unchanged usage
• −Standard plan lacks phone support and requires a minimum of two users at €49/month, limiting affordability for very small businesses
• −Google Workspace integration is unstable, preventing email sending from within Sellsy due to file name conflicts

Salesforce

Strengths

• +Highly scalable for enterprises
• +Extensive customization options
• +Strong ecosystem with AppExchange
• +Reliable uptime and performance

Limitations

• −Steep learning curve for new users
• −High cost for small businesses
• −Complex setup and configuration
• −Limited transparency in subprocessors

Sellsy

• Advanced (Sales & Invoicing Suite) €95 per user / month (12-month commitment)Increased or unlimited usage quotas · Unlimited customer document storage · Advanced user rights management
• Elite (Invoicing) €79 per user / month (12-month commitment)Unlimited document storage · Advanced user rights · Company import
• Evolution (Invoicing) €95 per user / month (12-month commitment)Advanced features similar to Elite plan · Unlimited usage quotas · Dedicated account manager support
• Standard (Invoicing) €47 per user / month (12-month commitment)Essential invoicing features · 12-month commitment required

Pricing for the Essentials plan and Cash Flow Management plans is not publicly specified. All plans require a 12-month commitment.

Salesforce

No published pricing we could verify.

Pricing is custom and available on request via the Salesforce website.

Sellsy

Marketing

Targeted email and SMS campaigns, Forms, surveys, and landing pages, Marketing automation and A/B testing, Marketing source management for channel performance tracking

Sales & Prospecting

Contact management with custom fields and smart tags, Quote editing and electronic signature, Activity tracking (appointments, calls, tasks), Product catalog creation and client map view

Invoicing & Financial Management

One-click conversion from estimate to invoice, Online payment and automated email reminders, Purchase and margin tracking, Management of all document types (purchase orders, delivery notes, proforma invoices)

Cash Flow Management

Real-time cash flow monitoring, Budget forecasting (3, 6, 12 months), Budget vs. actual comparison and multi-scenario simulations, Analytical expenditure tracking

Additional Features

Email synchronization with mailbox and team exchanges, SIRENE directory integration for legal and financial customer data, Powerful API for data access and tool integration, Mobile applications for iOS and Android

Salesforce

Core CRM

Lead and opportunity management, Contact and account tracking, Customizable dashboards, Activity and task automation

Data & Security

Role-based access control, Field-level encryption, Audit trails, Compliance with GDPR

Integration & Extensibility

REST and SOAP APIs, AppExchange marketplace, Custom objects and fields, Third-party app integrations

Analytics & Reporting

Custom report builder, Real-time analytics, Forecasting tools, AI-driven insights

Collaboration

Chatter for team communication, File and document sharing, Mobile access, Team workspaces