Doctolib vs NextGen Healthcare
Last updated October 2026
Looking for a European alternative to NextGen Healthcare? Here's how Doctolib compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Doctolib. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Healthcare appointment and practice management with EU-hosted data
Provides electronic health records, practice management, and interoperability solutions for healthcare organizations.
Headquarters
🇫🇷 FR
🇺🇸 US · 1974
EU data residency
Yes, for all customers
Not offeredMirth Fully Managed is only available in the United States.
DSGVO / GDPR
Yes
not established
Certifications
ISO 27001, HDS, NEN 7510, BSI C5, NHS DSP Toolkit
ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, SOC 3, HITRUST CSF
Price from
€49.00/mo
No
Free plan
Yes
No
Open Source
No
No
Ratings
Integrations
AGFA Healthcare, InterSystems, Maincare, Cerner, SIB +12
Surescripts, Luma Health, MedBridge, First Databank (FDB), Health iPASS +2
Where each one wins
Doctolib
Strengths
- +Modern, intuitive interface for scheduling and calendar management
- +Strong network effect with high patient discoverability across France, Germany, and Italy
- +Automated SMS and email reminders reduce no-show rates significantly
- +Built-in telehealth tooling for compliant video consultations and document sharing
- +Flexible multi-practitioner calendar and workflow management
- +Strict GDPR compliance and certified data hosting for sensitive medical data
Limitations
- −High fixed monthly cost per practitioner, especially for solo or allied health professionals
- −Slow or generic customer support responses for urgent issues
- −Intermittent synchronization lag with legacy practice management systems
NextGen Healthcare
Strengths
- +Strong interoperability with Mirth Connect supporting multiple healthcare data standards
- +Comprehensive EHR and practice management features for healthcare workflows
- +Certified for ISO 27001, SOC 2 Type II, and HITRUST CSF
- +ONC-certified APIs for patient access and data exchange
Limitations
- −No public pricing; costs vary and require direct inquiry
- −No default EU/German data residency for core services
- −No publicly available DPA or subprocessor list URLs
- −Steep learning curve for new users and administrators
Data residency & compliance
Doctolib
NextGen Healthcare
EU data residency
Yes, for all customers
Not offeredMirth Fully Managed is only available in the United States.
Transfer mechanism
Not required — data stays in the EU
not established
Certifications
ISO 27001, HDS, NEN 7510, BSI C5, NHS DSP Toolkit
ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, SOC 3, HITRUST CSF
Pricing
Doctolib
- Doctolib Team / Connect (Free) Free per practitionerSecure instant messaging · Inter-practitioner coordination · Secure case exchange
- Doctolib Patient / Agenda €139.00 incl. VAT / month per practitioner / monthOnline booking & practice agenda · Automated reminders · Public directory listing
- Doctolib Médecin (EHR & Admin) €135.00 incl. VAT / month per practitioner / monthCentralized patient records · Prescription writing via Vidal Expert · SESAM-Vitale e-billing
- Doctolib Médecin with AI Assistant €199.00 incl. VAT / month per practitioner / monthFull clinical suite · AI consultation notes · Speech-to-text dictation
- Teleconsultation Add-On €79.00 incl. VAT / month per practitioner / monthIntegrated HD video teleconsultations · Secure document sharing · Pre-consultation questionnaires
- AI Phone Assistant Add-On €49.00 incl. VAT / month per practitioner / monthAutomated patient call handling · AI-powered phone assistant
Custom pricing for hospitals and multi-practitioner centers. Annual or monthly billing options available.
NextGen Healthcare
No published pricing we could verify.
Pricing is custom and varies by organization, licensing arrangement, and service. No public fixed-price plans are published.
Features
Doctolib
- Online Booking & Practice Agenda
- Real-time synchronized medical calendar (web and mobile app), Automated patient appointment reminders via SMS and email, Custom booking rules and reason-of-visit management, Waiting list management and no-show reduction tools
- Clinical & Electronic Health Records (EHR)
- Centralized patient records and consultation history, Dynamic clinical note taking and medical dictation/voice recognition, Integrated prescription writing via Vidal Expert, Document scanning and OCR import
- Telehealth & Patient Communication
- Integrated HD video teleconsultations, Secure document sharing (digital prescriptions, lab results), Pre-consultation questionnaires, Secure patient messaging
- Billing & Administrative Management
- SESAM-Vitale e-billing and electronic care sheets (FSE), Health insurance and complementary fund auto-matching, Teletransmission to CNAM, Payment tracking
- Professional Coordination & Collaboration
- Secure practitioner-to-practitioner instant messaging, Patient case collaboration, Tele-expertise requests, Secure document transfer between healthcare professionals
NextGen Healthcare
- Electronic Health Records (EHR)
- ONC-certified FHIR and Patient Access APIs, Electronic patient records and clinical workflows, Patient portal and intake services, Cohort and patient data export
- Practice Management
- Scheduling and appointment management, Operational automation and cost estimation, Financial and operational analytics, Billing and revenue cycle management
- Interoperability
- Mirth Connect for healthcare data exchange, Support for FHIR, HL7, DICOM, and X12 standards, 800+ integration routes with external systems, Self-hosting, US data centers, or AWS cloud options