tech from europe
vsSquare Appointments

appointmed vs Square Appointments

Last updated October 2026

Looking for a European alternative to Square Appointments? Here's how appointmed compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: appointmed. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

appointmed
Square Appointments
What it is
Cloud practice management for therapists and private physicians
Online appointment scheduling and booking with integrated payments.
Headquarters
🇦🇹 AT
🇺🇸 US
EU data residency
Yes, for all customers
not established
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, PCI DSS Level 1
Price from
€9.50/mo
$49/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
CAPTERRA 4.5/5 (260)
Integrations
SumUp, WAHonline, Google Calendar
Google Calendar, Reserve with Google, Instagram, Facebook

Where each one wins

appointmed

Strengths

  • +Intuitive and clear interface with minimal onboarding effort
  • +Simplifies daily practice management with intelligent calendar and scheduling
  • +Quick invoice creation and streamlined administrative workflows
  • +Flexible documentation system based on customizable blocks
  • +Regular automatic updates that improve functionality without user intervention
  • +Mobile compatibility and browser-based access for on-the-go management
  • +Fast, friendly, and responsive customer support with a personal touch
  • +Fair and transparent pricing compared to alternatives

Limitations

  • −Limited advanced customization for larger or highly specialized practices
  • −Cloud-based with no offline functionality, requiring stable internet connectivity
  • −Mobile app is functional but has room for improvement

Square Appointments

Strengths

  • +Easy to set up and use for basic scheduling
  • +Seamless integration with Square payments
  • +Automated reminders reduce no-shows

Limitations

  • −Limited customization for advanced workflows
  • −Pricing can become costly for larger teams
  • −Some features locked behind higher-tier plans

Data residency & compliance

appointmed
Square Appointments
EU data residency
Yes, for all customers
not established
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
not established
not established
Certifications
No
ISO 27001, PCI DSS Level 1

Pricing

appointmed

  • MINI 9.50 € / month (net, excl. tax) per accountMax 1 user · Basic calendar and resource management · Online booking, SMS reminders
  • MINIplus 9.50 € / month (net, excl. tax) per accountSelect individual BASIC features
  • BASIC 85 € / month & user (net, excl. tax) per userAll MINI features included · Google Calendar sync, individual forms · Secure file transfer (0.50 € / transfer, 5 free monthly)
  • Add-ons On request per useRegister cash register (AT): 12.50 € / month · SMS sending: 0.13 € / SMS · Secure file transfer: 0.50 € / transfer (max 50 € / month)

14-day free trial, no credit card required. Prices exclude VAT. Direct billing to health insurance is not supported.

Square Appointments

  • Free Free per month
  • Plus $49 per monthbilled annually
  • Premium $149 per monthbilled annually
  • Square Pro On request per monthCustom pricing for high-volume businesses

Prices vary by region. Additional fees may apply.

Features

appointmed

Calendar & Scheduling
Term and resource management (rooms, equipment), Individual and recurring appointments, Appointment series management, One-way calendar synchronization
Patient Records & Documentation
Electronic patient records, Text-based documentation, Image and document uploads, Interactive body charts
Billing & Accounting
Invoice creation and payment receipts, Optional register cash register, Payment processing via SumUp, Reconciliation via WAHonline and honorarium orders for physiotherapy
Security & Support
GDPR-compliant data protection and backups, Free support and updates, Mobile app for tablet and smartphone, Data portability and export

Square Appointments

Scheduling and booking
Online booking site for clients, Unlimited staff calendars, Service and staff schedules, Waitlists
Client communications
Text and email reminders, Confirmations via Square Assistant, Rescheduling and cancellation options
Payments and POS
Integrated checkout, Square hardware compatibility, Gift cards, Cancellation/no-show protections (paid plans)
Staff management
Staff permissions, Performance tracking, Flat-rate or tiered commissions
Reporting
Appointment and sales reports, Busy times analysis, Staff performance metrics, Client retention insights
See appointmed →More Square Appointments alternatives