tech from europe
vsSolutionreach

appointmed vs Solutionreach

Last updated October 2026

Looking for a European alternative to Solutionreach? Here's how appointmed compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: appointmed. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

appointmed
Solutionreach
What it is
Cloud practice management for therapists and private physicians
Healthcare patient engagement platform for communications, scheduling, payments, and reputation management.
Headquarters
🇦🇹 AT
🇺🇸 US · 2000
EU data residency
Yes, for all customers
not established
DSGVO / GDPR
Yes
not established
Certifications
No
No
Price from
€9.50/mo
No
Free plan
No
No
Open Source
No
No
Ratings
No
G2 4.3/5 (167) · G2 4.3/5 (169) · CAPTERRA 3.8/5 (236)
Integrations
SumUp, WAHonline, Google Calendar
400+ PM/EHR systems (e.g., Planet DDS/DentalOS), Payrix

Where each one wins

appointmed

Strengths

  • +Intuitive and clear interface with minimal onboarding effort
  • +Simplifies daily practice management with intelligent calendar and scheduling
  • +Quick invoice creation and streamlined administrative workflows
  • +Flexible documentation system based on customizable blocks
  • +Regular automatic updates that improve functionality without user intervention
  • +Mobile compatibility and browser-based access for on-the-go management
  • +Fast, friendly, and responsive customer support with a personal touch
  • +Fair and transparent pricing compared to alternatives

Limitations

  • −Limited advanced customization for larger or highly specialized practices
  • −Cloud-based with no offline functionality, requiring stable internet connectivity
  • −Mobile app is functional but has room for improvement

Solutionreach

Strengths

  • +Strong patient communication tools
  • +Extensive EHR/PM integrations
  • +AI features for reviews and scheduling
  • +Reliable appointment reminders

Limitations

  • −No public pricing transparency
  • −No clear EU/German data residency option
  • −DPA and subprocessor details not publicly available
  • −Learning curve for advanced features

Data residency & compliance

appointmed
Solutionreach
EU data residency
Yes, for all customers
not established
Transfer mechanism
Not required — data stays in the EU
not established
DPA
Published →
not established
Sub-processors
not established
not established
Certifications
No
No

Pricing

appointmed

  • MINI 9.50 € / month (net, excl. tax) per accountMax 1 user · Basic calendar and resource management · Online booking, SMS reminders
  • MINIplus 9.50 € / month (net, excl. tax) per accountSelect individual BASIC features
  • BASIC 85 € / month & user (net, excl. tax) per userAll MINI features included · Google Calendar sync, individual forms · Secure file transfer (0.50 € / transfer, 5 free monthly)
  • Add-ons On request per useRegister cash register (AT): 12.50 € / month · SMS sending: 0.13 € / SMS · Secure file transfer: 0.50 € / transfer (max 50 € / month)

14-day free trial, no credit card required. Prices exclude VAT. Direct billing to health insurance is not supported.

Solutionreach

No published pricing we could verify.

Pricing is sales-led; no public list prices found.

Features

appointmed

Calendar & Scheduling
Term and resource management (rooms, equipment), Individual and recurring appointments, Appointment series management, One-way calendar synchronization
Patient Records & Documentation
Electronic patient records, Text-based documentation, Image and document uploads, Interactive body charts
Billing & Accounting
Invoice creation and payment receipts, Optional register cash register, Payment processing via SumUp, Reconciliation via WAHonline and honorarium orders for physiotherapy
Security & Support
GDPR-compliant data protection and backups, Free support and updates, Mobile app for tablet and smartphone, Data portability and export

Solutionreach

Patient communications
Appointment reminders, Two-way texting, Group messaging, Email newsletters
Scheduling and intake
Online scheduling, Intake forms with e-signatures, Patient image collection
Payments and revenue-cycle
Payment processing, Surcharging, Automated insurance eligibility verification
Reputation and AI tools
Review management, Generative-AI for reviews, AI Receptionist (Stella) for scheduling
Enterprise data and operations
Data Hub for analytics, Multi-location support (Location Hub), Custom APIs
See appointmed →More Solutionreach alternatives