SimplyBook.me vs Solutionreach
Last updated October 2026
Looking for a European alternative to Solutionreach? Here's how SimplyBook.me compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: SimplyBook.me. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Cyprus-based appointment scheduling with EU hosting and ISO 27001 certification
Healthcare patient engagement platform for communications, scheduling, payments, and reputation management.
Headquarters
🇨🇾 CY
🇺🇸 US · 2000
EU data residency
Yes, for all customers
not established
DSGVO / GDPR
Yes
not established
Certifications
ISO/IEC 27001
No
Price from
£12.9/mo
No
Free plan
Yes
No
Open Source
No
No
Ratings
Integrations
WordPress, Joomla, Instagram, Facebook, Google My Business +27
400+ PM/EHR systems (e.g., Planet DDS/DentalOS), Payrix
Where each one wins
SimplyBook.me
Strengths
- +Intuitive interface for quick setup by non-technical users
- +24/7 live chat support during workweek with responsive email replies
- +Knowledgeable and patient support agents with extensive documentation
- +Comprehensive feature set including scheduling, payments, marketing, and analytics
- +Generous free plan with 50 bookings/month and one custom feature
- +Customizable booking pages and widgets to match corporate design
- +Automated reminders and double-booking prevention to reduce admin workload
- +Integration with 23 payment processors
Limitations
- −Restrictive number of custom features (1 on free plan, 8 on Basic)
- −Overwhelming onboarding due to extensive options
- −Pricing limits based on bookings can be restrictive during traffic spikes
Solutionreach
Strengths
- +Strong patient communication tools
- +Extensive EHR/PM integrations
- +AI features for reviews and scheduling
- +Reliable appointment reminders
Limitations
- −No public pricing transparency
- −No clear EU/German data residency option
- −DPA and subprocessor details not publicly available
- −Learning curve for advanced features
Data residency & compliance
SimplyBook.me
Solutionreach
EU data residency
Yes, for all customers
not established
Transfer mechanism
Not required — data stays in the EU
not established
Certifications
ISO/IEC 27001
No
Pricing
SimplyBook.me
- Free £0 per month50 bookings · 1 premium custom feature · 1 provider
- Basic £12.9 (monthly) or £10.9 (annually) per month100 bookings · 3 premium custom features · 5 providers
- Standard £25 (monthly) or £20.8 (annually) per month500 bookings · 8 premium custom features · 15 providers
- Premium £55 (monthly) or £45.8 (annually) per month2000 bookings · Unlimited premium custom features · 30 providers
- Enterprise Custom pricing per month or annuallyCustom booking volumes · Unlimited premium features · Custom provider count
All plans include a 14-day free trial with no credit card required.
Solutionreach
No published pricing we could verify.
Pricing is sales-led; no public list prices found.
Features
SimplyBook.me
- Scheduling
- Advanced employee and resource schedule management, Associate services to specific providers, Set different service durations and buffer times, Pricing per service
- Booking Website
- Mobile-responsive design with rich options, Booking in client's time zone, Integration via iframe, Client reviews
- Administration
- Online booking calendar with filtered views, Easy cancellation and rescheduling, Multiple system users with role assignments, Client history viewing
- Notifications
- Automatic email confirmations and reminders, Cancellation and rescheduling notifications, Feedback requests, Calendar add-ons for clients
- Payments
- Online and on-site payments, Native POS system, Gift card sales, Promotions
Solutionreach
- Patient communications
- Appointment reminders, Two-way texting, Group messaging, Email newsletters
- Scheduling and intake
- Online scheduling, Intake forms with e-signatures, Patient image collection
- Payments and revenue-cycle
- Payment processing, Surcharging, Automated insurance eligibility verification
- Reputation and AI tools
- Review management, Generative-AI for reviews, AI Receptionist (Stella) for scheduling
- Enterprise data and operations
- Data Hub for analytics, Multi-location support (Location Hub), Custom APIs