Why do EU-based practices switch away from Doxy.me?
Doxy.me is headquartered in the US and hosts all data in US-based AWS data centers. This means patient data leaves the EU, which conflicts with GDPR requirements for many European practices.
Are there European telehealth platforms with EU-only data hosting?
Yes. TeleClinic and Kry are European telehealth platforms that host all data within the EU, meeting GDPR requirements for data residency.
Can I migrate patient data from Doxy.me to a European alternative?
Doxy.me allows exporting data in CSV or via API. Check the import options of the European tool you shortlist, as no direct migration path from Doxy.me has been evidenced yet.
What compliance certifications should I look for in a European Doxy.me alternative?
For GDPR compliance, ensure the platform hosts data within the EU and offers a DPA. TeleClinic and Kry meet these requirements. Additional certifications like ISO 27001 can further validate security standards.