The best alternatives to Doxy.me
Doxy.me’s U.S. incorporation and infrastructure put EU patient data under the CLOUD Act, which conflicts with GDPR transfer rules. If jurisdiction and data residency are dealbreakers for your practice, European platforms like TeleClinic avoid this by hosting and processing entirely within the EU. Others also offer larger group sessions and built-in timers that Doxy.me lacks.
European alternatives
Frequently asked questions
Why do EU-based practices switch away from Doxy.me?
Doxy.me is incorporated in the U.S. and hosts data on U.S. infrastructure. This subjects patient data to the CLOUD Act, which can compel disclosure without notice, creating a conflict with GDPR transfer requirements for EU-based organizations.
Are there European telehealth platforms with EU-only data hosting?
Yes. TeleClinic and Kry process and store all data exclusively within the EU, eliminating CLOUD Act exposure. Both are designed for GDPR compliance and offer features like virtual waiting rooms and group sessions.
Can I migrate patient data from Doxy.me to a European alternative?
Doxy.me does not provide built-in data migration tools. Moving to a European platform typically requires manual export and re-entry, though some alternatives like TeleClinic offer onboarding support to ease the transition.
How does pricing compare between Doxy.me and European alternatives?
Doxy.me starts in the mid-range tier. European alternatives vary: some offer a free plan or lower entry pricing, while others align closely with Doxy.me’s per-user model. Check each provider’s tier for group session limits and feature sets.
Do European alternatives support larger group video sessions than Doxy.me?
Yes. Doxy.me caps group sessions at 1–2 participants. TeleClinic and other EU-based platforms typically allow larger groups, making them better suited for team consultations or multi-party sessions.
What compliance certifications should I look for in a European Doxy.me alternative?
For GDPR compliance, verify EU hosting, a DPA, and sub-processor transparency. ISO 27001 certification is a strong signal for security. TeleClinic, for example, meets these standards and is designed for EU healthcare regulations.