Convercus

🇩🇪 DE

5.0/5· 1 reviews

German loyalty-engine for EU retailers, all data stays on EU servers

EU hostedGDPR

Convercus powers reward programmes, marketing automation and engagement workflows for European retailers, banks and service providers. All data processing and storage remain within the EU, hosted on German servers. Campaigns span channels without leaving GDPR boundaries, and the platform is used by mid-sized chains and financial institutions.

Replaces

Convercus is sought as a European alternative to:

Yotpo

Features

Loyalty Management

Points and status management with tier systems
Omnichannel support (gastronomy, retail, online, app)
Partner programs and white-label app integration
Gamification and challenges for customer engagement
Multi-POS connectivity (20,000+ POS systems)
Real-time processing with offline capability

Couponing & Promotions

Personalized discounts and vouchers
Product bundles and event-based couponing
Omnichannel coupon distribution
Coupon designer tool for custom designs
Gamification elements for coupon campaigns

Customer Engagement

AI-powered data insights and reporting without BI experts
Marketing automation for personalized customer actions
1:1 personalization of content and interactions
Wallet passes (mobile coupons and loyalty cards via single scan)
White-label app for direct customer communication

Technology & Integration

API-first platform with RESTful APIs for seamless integration
Plug-and-play integration with low IT resource requirements
High-availability SaaS with auto-scaling and load balancing
GDPR-compliant and secure infrastructure
No-code connectors and workflow automation (e.g., Make.com)
Continuous agile development and innovation

Pricing

Pricing is usage- and success-based without published fixed plans. Implementation costs are described as fair and low.

EU Trust Profile

1 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.

Data Processing Agreement (DPA)not verified
The privacy policy mentions data processing agreements under Article 28 GDPR where applicable, but no specific document is provided.
Trust center / security page
There is no dedicated trust center or security compliance page beyond the privacy policy.
EU data residency
Data is processed on EU servers in compliance with GDPR.
Evidence →
Public sub-processor listnot verified
No public list of sub-processors is provided.
ISO 27001not verified
No ISO 27001 certification is mentioned.
SOC 2not verified
No SOC 2 certification is mentioned.
BSI C5not verified
No BSI C5 certification is mentioned.
TISAXnot verified
No TISAX certification is mentioned.
German-language supportnot verified
The language of product support is not specified.

Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.

Reviews

Ratings across portals

Linked facts, we bring ratings from every portal together in one place.

Integrations

CRM systems (via REST API)Shop and e-commerce platformsMake.com (automation with 2,000+ apps)POS systems (multi-register connectivity)Accounting solutions (via POS integration)Pipefy (workflow automation)LinkedIn (workflow automation)Wallet pass systems (mobile coupons/loyalty cards)Boost.space (centralized loyalty data and workflow automation)

Feature, pricing and integration details are based on web research (as of 2026-06-21), without guarantee, errors are possible. The vendor's website prevails.