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pcvisit vs Splashtop

Last updated October 2026

Looking for a European alternative to Splashtop? Here's how pcvisit compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: pcvisit. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

pcvisit
Splashtop
What it is
German remote support and unattended access for IT teams
Remote access and support software for businesses.
Headquarters
🇩🇪 DE
🇺🇸 US · 2006
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for certain plans.
DSGVO / GDPR
Yes
Yes
Certifications
ISO/IEC 27001:2022, BSI-Grundschutz, Software Made in Germany, Software Hosted in Germany
ISO 27001, SOC 2
Price from
€199/yr
No
Free plan
Yes
No
Open Source
No
No
Ratings
CAPTERRA 4.7/5 (583) · TRUSTPILOT 4/5 (34)
No
Integrations
Microsoft Remote Desktop (1-Click RDP), Teambilling, Zapier, Google Calendar, Google Sheets +1
No

Where each one wins

pcvisit

Strengths

  • +Quick-connect web portal (pcvisitconnect.me) for effortless client onboarding with session ID entry
  • +Stable, fluid remote control connections for administrative tasks and troubleshooting
  • +Transparent, cost-effective annual subscription model for solo technicians and small MSPs
  • +Responsive, phone-accessible customer support with direct personal contacts
  • +German hosting infrastructure and full GDPR compliance for privacy-sensitive use cases
  • +Streamlined toolset without unnecessary bloat

Limitations

  • −Delays or lack of response in pre-sales email inquiries about licensing models
  • −Difficulties viewing or interacting with remote OS security prompts during sessions
  • −Frequent update prompts disrupting routine workflows

Splashtop

Strengths

  • +High-performance remote access with minimal lag
  • +Strong security and compliance certifications

Limitations

  • −Pricing details are not publicly transparent
  • −Limited data export formats documented

Data residency & compliance

pcvisit
Splashtop
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for certain plans.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
not established
Listed →
Certifications
ISO/IEC 27001:2022, BSI-Grundschutz, Software Made in Germany, Software Hosted in Germany
ISO 27001, SOC 2

Pricing

pcvisit

  • pcvisit FREE €0 per month5 remote support sessions per month · 1 Remote-Host · All regular software updates
  • pcvisit PROFI €199 per year (net, plus VAT)1 named user · 1 Remote2Office access · Unlimited remote sessions and Remote-Hosts

Additional user: €139/year. Optional add-ons: Time Tracking (€69/year), Hardware Diagnostics (€99/year), 1-Click RDP (€29/year), Mobile Remote Access (€99/year). 14-day free trial of PROFI available.

Splashtop

No published pricing we could verify.

Pricing is available on request or via the vendor's website.

Features

pcvisit

Remote Support & Control
Ad-hoc instant remote assistance without client-side pre-installation, Unattended remote access via background Remote-Host installation, Multi-monitor switching and multi-session/parallel support, Bi-directional file transfer and remote printing
Management & Administration
Multi-user management with team roles (Team-Admin vs. Supporter), Smart device searching, sub-net grouping, and customer assignment filters, Custom branding and UI customization
Diagnostics & Workflows
Performance tracking (Service & Time Tracking) with automatic session logging and report exports (PDF, Excel, CSV), Remote hardware diagnostics and monitoring integrated into the dashboard, Remote2Office: Browser-based managed remote desktop for home office access without VPN
Security & Compliance
Hosted exclusively in German data centers, GDPR-compliant infrastructure, ISO 27001 certified, Two-Factor Authentication (2FA) and end-to-end encrypted sessions

Splashtop

Remote Access
Access computers and devices from any location, Cross-platform support (Windows, macOS, Linux, iOS, Android), High-performance streaming with low latency
Security & Compliance
End-to-end encryption, Multi-factor authentication (MFA), Compliance with GDPR, HIPAA, FERPA, SOC 2, and ISO 27001
Collaboration Tools
Remote support with chat and file transfer, Session recording and playback, Team-based access controls
See pcvisit →More Splashtop alternatives