Exact CRM vs NetSuite
Last updated October 2026
Looking for a European alternative to NetSuite? Here's how Exact CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Exact CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Cloud CRM for SMEs with multi-language and local compliance support
Cloud-based ERP and financial management software for businesses.
Headquarters
🇳🇱 NL
🇺🇸 US · 1998
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for certain NetSuite services.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001
ISO 27001, ISO 42001
Price from
No
No
Free plan
No
No
Open Source
No
No
Ratings
No
No
Integrations
Microsoft Office, Abacum, Exact ERP, Integrately
Salesforce, Shopify, Amazon, eBay, Microsoft Dynamics +1
Where each one wins
Exact CRM
Limitations
- −Research provided is about review platforms (Capterra, G2, Trustpilot), not Exact CRM
- −No user sentiment data for Exact CRM is available in the supplied research
NetSuite
Strengths
- +Highly scalable for growing businesses
- +Comprehensive suite of integrated business applications
- +Strong compliance and security features
- +Global multi-subsidiary support
Limitations
- −Complex implementation and steep learning curve
- −High cost, especially for small businesses
- −Customization can be resource-intensive
- −Limited transparency in pricing
Data residency & compliance
Exact CRM
NetSuite
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for certain NetSuite services.
Transfer mechanism
Not required — data stays in the EU
not established
DPA
not established
not established
Sub-processors
not established
not established
Certifications
ISO 27001
ISO 27001, ISO 42001
Features
Exact CRM
- Contact and account management
- Creation and modification of accounts and contacts, Centralized customer database, Activity and request tracking
- Communication and collaboration
- Email storage and management, Social media integration, Microsoft Office integration
- Scheduling and productivity
- Calendar sync, Appointment scheduling, Task and activity management
- Platform and accessibility
- Web and mobile access, Cross-platform compatibility, Third-party app integration
- Financial and operational integration
- Automatic data synchronization with Exact ERP, Real-time reporting and budgeting, Unified financial insights
NetSuite
- Financial Management
- General ledger, Accounts payable and receivable, Fixed asset management, Revenue recognition
- Supply Chain and Inventory
- Inventory management, Order management, Procurement, Demand planning
- Customer Relationship Management (CRM)
- Sales force automation, Customer support, Marketing automation, Lead management
- Reporting and Analytics
- Customizable dashboards, Real-time reporting, Financial analytics, KPI tracking
- Compliance and Security
- GDPR compliance, Role-based access control, Audit trails, Data encryption