tech from europe
vsZocdoc

eTermin vs Zocdoc

Last updated October 2026

Looking for a European alternative to Zocdoc? Here's how eTermin compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: eTermin. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

eTermin
Zocdoc
What it is
Swiss appointment scheduling with EU hosting and ISO certifications
Online medical care appointment booking platform for patients and providers.
Headquarters
🇨🇭 CH
🇺🇸 US · 2007
EU data residency
Yes, for all customers
not established
DSGVO / GDPR
Yes
not established
Certifications
ISO 27001, ISO 27018
No
Price from
€19/mo
No
Free plan
No
Yes
Open Source
No
No
Ratings
CAPTERRA 4.9/5 (8)
No
Integrations
Zapier, Integrately, Tray.io, Workload, airSlate +7
No

Where each one wins

eTermin

Zocdoc

Strengths

  • +User-friendly interface for patients
  • +Wide selection of healthcare providers
  • +Real-time appointment availability

Limitations

  • −Limited to participating providers
  • −No explicit GDPR compliance for EU users
  • −Pay-per-booking cost can add up for providers

Data residency & compliance

eTermin
Zocdoc
EU data residency
Yes, for all customers
not established
Transfer mechanism
Not required — data stays in the EU
not established
DPA
Published →
not established
Sub-processors
not established
not established
Certifications
ISO 27001, ISO 27018
No

Pricing

eTermin

  • Lite €19 per monthOnline appointment booking · Automatic confirmation and reminders · Customer management and statistics
  • Pro €29 per monthAll Lite features · Online payment at booking · Marketing functions
  • Enterprise On request Custom development for individual requirements · Single Sign-on/OpenID integration · Priority support

All prices exclude VAT. 30-day free trial available.

Zocdoc

  • Free Tools Free Free practice management tools for existing patients
  • Marketplace Listing Pay-per-booking Pay only for new patient bookings via Zocdoc

Pricing for providers is based on a pay-per-booking model for new patient acquisitions. Free tools are available for managing existing patients.

Features

eTermin

Online appointment booking
24/7 booking via website, booking link, social media or Google, Customizable booking page to match corporate design and workflows, Multi-language support for international customers
Appointment management & organization
Central management of services, staff, resources, locations and booking rules, Support for complex structures with multiple employees and locations, Waitlist function for automatic rebooking of freed slots
Calendar & synchronization
Central overview of appointments, availability and bookings, Synchronization with Google Calendar, Outlook, iCloud and other calendar services
Customer management & marketing
Automatic customer management, Reminders via email, SMS or WhatsApp to reduce no-shows, Marketing functions for customer acquisition and utilization optimization
Payments & security
Online payment directly during booking, Two-factor authentication for access, GDPR-compliant data processing

Zocdoc

Patient Features
Search for doctors by specialty, location, or insurance, View real-time availability and book appointments, Read verified patient reviews, Receive appointment reminders
Provider Features
List practice on Zocdoc Marketplace, Manage appointment scheduling, Access patient management tools, Use free practice solutions for existing patients
Pricing & Billing
Free for patients to book appointments, Pay-per-booking model for new patient acquisitions, Free tools for existing patient management
See eTermin →More Zocdoc alternatives