eTermin vs Solutionreach
Last updated October 2026
Looking for a European alternative to Solutionreach? Here's how eTermin compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: eTermin. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Swiss appointment scheduling with EU hosting and ISO certifications
Healthcare patient engagement platform for communications, scheduling, payments, and reputation management.
Headquarters
🇨🇭 CH
🇺🇸 US · 2000
EU data residency
Yes, for all customers
not established
DSGVO / GDPR
Yes
not established
Certifications
ISO 27001, ISO 27018
No
Price from
€19/mo
No
Free plan
No
No
Open Source
No
No
Integrations
Zapier, Integrately, Tray.io, Workload, airSlate +7
400+ PM/EHR systems (e.g., Planet DDS/DentalOS), Payrix
Where each one wins
eTermin
Solutionreach
Strengths
- +Strong patient communication tools
- +Extensive EHR/PM integrations
- +AI features for reviews and scheduling
- +Reliable appointment reminders
Limitations
- −No public pricing transparency
- −No clear EU/German data residency option
- −DPA and subprocessor details not publicly available
- −Learning curve for advanced features
Data residency & compliance
eTermin
Solutionreach
EU data residency
Yes, for all customers
not established
Transfer mechanism
Not required — data stays in the EU
not established
Sub-processors
not established
not established
Certifications
ISO 27001, ISO 27018
No
Pricing
eTermin
- Lite €19 per monthOnline appointment booking · Automatic confirmation and reminders · Customer management and statistics
- Pro €29 per monthAll Lite features · Online payment at booking · Marketing functions
- Enterprise On request Custom development for individual requirements · Single Sign-on/OpenID integration · Priority support
All prices exclude VAT. 30-day free trial available.
Solutionreach
No published pricing we could verify.
Pricing is sales-led; no public list prices found.
Features
eTermin
- Online appointment booking
- 24/7 booking via website, booking link, social media or Google, Customizable booking page to match corporate design and workflows, Multi-language support for international customers
- Appointment management & organization
- Central management of services, staff, resources, locations and booking rules, Support for complex structures with multiple employees and locations, Waitlist function for automatic rebooking of freed slots
- Calendar & synchronization
- Central overview of appointments, availability and bookings, Synchronization with Google Calendar, Outlook, iCloud and other calendar services
- Customer management & marketing
- Automatic customer management, Reminders via email, SMS or WhatsApp to reduce no-shows, Marketing functions for customer acquisition and utilization optimization
- Payments & security
- Online payment directly during booking, Two-factor authentication for access, GDPR-compliant data processing
Solutionreach
- Patient communications
- Appointment reminders, Two-way texting, Group messaging, Email newsletters
- Scheduling and intake
- Online scheduling, Intake forms with e-signatures, Patient image collection
- Payments and revenue-cycle
- Payment processing, Surcharging, Automated insurance eligibility verification
- Reputation and AI tools
- Review management, Generative-AI for reviews, AI Receptionist (Stella) for scheduling
- Enterprise data and operations
- Data Hub for analytics, Multi-location support (Location Hub), Custom APIs