easyfeedback vs SurveyMonkey

easyfeedback

Strengths

• +Intuitive interface that allows teams to create professional surveys without technical expertise
• +Quick learning curve, enabling rapid adoption across teams
• +Extensive design customization options to align surveys with corporate branding
• +Responsive and competent customer support, often providing quick assistance
• +GDPR-compliant platform with German server location for enhanced data privacy
• +Suitable for businesses prioritizing data sovereignty and compliance

Limitations

• −Design settings can be less user-friendly in certain areas
• −Uploading large Excel lists may be time-consuming
• −Excel-based reports are sometimes perceived as unclear
• −Limited flexibility in visual customization and design options

SurveyMonkey

Strengths

• +Intuitive and easy-to-use interface
• +Wide range of customizable templates
• +Strong analytics and reporting tools
• +Reliable for large-scale surveys

Limitations

• −Higher-tier plans can be expensive
• −Limited advanced features on lower plans
• −Learning curve for complex logic
• −Export limitations on free plan

easyfeedback

• Free Free per surveyUnlimited surveys · Max. 10 questions and 100 participants per survey · Basic features only
• Single From €159 one-time payment (fixed term)Fixed number of surveys and duration (e.g., 1 survey for 3 months) · No cancellation required · Student discount available
• Starter €39 per month or €390 per year (34% discount)1 user license · Unlimited surveys and questions · 500 participants per survey
• Business €790 per year2 user licenses · 5,000 participants per survey · Anonymity function and access codes
• Professional €948 per year3 user licenses (additional licenses possible) · 20,000 participants per survey · Own survey domain and neutral links
• Enterprise €2,990 per year10 user licenses · Unlimited participants · Result STUDIO included (AI analyses, KPI calculation)

Prices exclude VAT. Participant limits and features vary by plan. Result STUDIO available as add-on for Starter, Business, and Professional plans.

SurveyMonkey

• Team Advantage $30 per user per monthAdvanced survey logic · Unlimited surveys · Collaboration tools
• Team Premier $92 per user per monthAll Team Advantage features · Advanced security · HIPAA compliance

Pricing varies by plan and billing cycle; Enterprise plans require custom quotes.

easyfeedback

Survey Creation & Design

Unlimited surveys (plan-dependent participant limits), 90+ ready-made survey templates, 14 question types including multimedia (images, videos, audio), Mobile-optimized and accessible design

Participant Management

Invitations via email, link, social media, QR code, or website embedding, Personalized invitations and reminders (from Starter plan), Access codes (TAN) for controlled participation (from Business plan), Single or multiple participation options

Data Protection & Security

GDPR-compliant with respondent consent, Servers located in Germany (ISO 27001 certified), SSL-encrypted surveys, Anonymity function for participants (from Business plan)

Evaluation & Reporting

Real-time statistics and dashboard, Export results in CSV, Excel, PDF, or SPSS (from Starter plan), Advanced filters, word clouds, and comparative views (from Business plan), Shareable reports via link (from Professional plan)

Collaboration & User Management

User licenses per plan (1–10 users), User groups, rights assignment, and teamwork (from Business/Professional plans), Approval process for survey publishing (from Professional plan), Protected teamwork and admin functions (from Professional plan)

SurveyMonkey

Survey Creation

Drag-and-drop survey builder, Pre-built templates, Custom branding, Logic and branching

Data Collection

Email invitations, Web links, Social media sharing, Embeddable forms

Analysis & Reporting

Real-time results, Custom reports, Data filtering, Cross-tabulation

Collaboration

Team workspaces, Shared libraries, Role-based permissions, Commenting