Delemed vs Zocdoc
Last updated October 2026
Looking for a European alternative to Zocdoc? Here's how Delemed compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Delemed. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Swiss practice management software for medical and dental clinics
Online medical care appointment booking platform for patients and providers.
Headquarters
🇨🇭 CH
🇺🇸 US · 2007
EU data residency
not established
not established
DSGVO / GDPR
No
not established
Certifications
No
No
Price from
No
No
Free plan
No
Yes
Open Source
No
No
Ratings
No
No
Integrations
OneDoc Pro, Doctena, Intonate, MediData Network, MedForms +17
No
Where each one wins
Delemed
Zocdoc
Strengths
- +User-friendly interface for patients
- +Wide selection of healthcare providers
- +Real-time appointment availability
Limitations
- −Limited to participating providers
- −No explicit GDPR compliance for EU users
- −Pay-per-booking cost can add up for providers
Data residency & compliance
Delemed
Zocdoc
EU data residency
not established
not established
Transfer mechanism
not established
not established
DPA
not established
not established
Sub-processors
not established
not established
Certifications
No
No
Pricing
Delemed
No published pricing we could verify.
Pricing is not publicly disclosed. Contact Delemed for a quote.
Zocdoc
- Free Tools Free Free practice management tools for existing patients
- Marketplace Listing Pay-per-booking Pay only for new patient bookings via Zocdoc
Pricing for providers is based on a pay-per-booking model for new patient acquisitions. Free tools are available for managing existing patients.
Features
Delemed
- Administration and Practice Management
- Patient data management (records, addresses), Appointment scheduling with agenda and resource planning, Mandate management for group practices with shared patient data and separate billing, Billing and accounts receivable (invoicing, payment control, dunning, VAT accounting)
- Clinical Documentation and Medical Records
- Electronic medical history with flexible text, drawing, and document documentation, Specialized clinical documentation for chiropractic and dental practices (tariff management, treatment planning), AI-powered medical report integration (via Intonate) for automatic processing, Universal FileImporter for direct import of various file types with preview and patient assignment
- Appointment and Patient Interaction
- Online appointment booking integration (OneDoc Pro, Doctena) with calendar sync and double-booking prevention, Optional SMS dispatch and Outlook synchronization, Telephone integration
- Reporting and Analytics
- Multi-level statistics (performance, material/medication, case cost, specialty/diagnosis), Patient profile analyses, Excel export with customizable reports
- Interfaces and Standards
- Secure data exchange via MediData network (invoices, documents to insurers/patients), Access to Swiss health forms via MedForms with auto-population of patient data, Integration with imaging devices and electronic health networks (DICOM support), E-prescription support via HIN Sign
Zocdoc
- Patient Features
- Search for doctors by specialty, location, or insurance, View real-time availability and book appointments, Read verified patient reviews, Receive appointment reminders
- Provider Features
- List practice on Zocdoc Marketplace, Manage appointment scheduling, Access patient management tools, Use free practice solutions for existing patients
- Pricing & Billing
- Free for patients to book appointments, Pay-per-booking model for new patient acquisitions, Free tools for existing patient management