CGM (CompuGroup Medical) vs Solutionreach
Last updated October 2026
Looking for a European alternative to Solutionreach? Here's how CGM (CompuGroup Medical) compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: CGM (CompuGroup Medical). We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German healthcare practice management with EHR, lab integration and telemedicine
Healthcare patient engagement platform for communications, scheduling, payments, and reputation management.
Headquarters
🇩🇪 DE
🇺🇸 US · 2000
EU data residency
not established
not established
DSGVO / GDPR
No
not established
Certifications
No
No
Price from
No
No
Free plan
No
No
Open Source
No
No
Ratings
Integrations
No
400+ PM/EHR systems (e.g., Planet DDS/DentalOS), Payrix
Where each one wins
CGM (CompuGroup Medical)
Solutionreach
Strengths
- +Strong patient communication tools
- +Extensive EHR/PM integrations
- +AI features for reviews and scheduling
- +Reliable appointment reminders
Limitations
- −No public pricing transparency
- −No clear EU/German data residency option
- −DPA and subprocessor details not publicly available
- −Learning curve for advanced features
Data residency & compliance
CGM (CompuGroup Medical)
Solutionreach
EU data residency
not established
not established
Transfer mechanism
not established
not established
DPA
not established
not established
Sub-processors
not established
not established
Certifications
No
No
Features
CGM (CompuGroup Medical)
- Clinical Documentation
- Ambient AI (CGM AMBI) for automatic clinical note generation, AI-assisted naming, sorting, and management of incoming documents and faxes, E-prescription capabilities
- Practice Management
- Patient portal access, Appointment scheduling, Billing and payment processing
- Lab and External Systems
- Lab integration, Connectivity with over 1,500 healthcare external systems
- Payment Solutions
- CGM PAY for patient payment processing, Unique ID and QR code linking to online payment portal
Solutionreach
- Patient communications
- Appointment reminders, Two-way texting, Group messaging, Email newsletters
- Scheduling and intake
- Online scheduling, Intake forms with e-signatures, Patient image collection
- Payments and revenue-cycle
- Payment processing, Surcharging, Automated insurance eligibility verification
- Reputation and AI tools
- Review management, Generative-AI for reviews, AI Receptionist (Stella) for scheduling
- Enterprise data and operations
- Data Hub for analytics, Multi-location support (Location Hub), Custom APIs