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vsNextGen Healthcare

appointmed vs NextGen Healthcare

Last updated October 2026

Looking for a European alternative to NextGen Healthcare? Here's how appointmed compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: appointmed. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

appointmed
NextGen Healthcare
What it is
Cloud practice management for therapists and private physicians
Provides electronic health records, practice management, and interoperability solutions for healthcare organizations.
Headquarters
🇦🇹 AT
🇺🇸 US · 1974
EU data residency
Yes, for all customers
Not offeredMirth Fully Managed is only available in the United States.
DSGVO / GDPR
Yes
not established
Certifications
No
ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, SOC 3, HITRUST CSF
Price from
€9.50/mo
No
Free plan
No
No
Open Source
No
No
Ratings
No
G2 3.8/5 (182) · CAPTERRA (BEHAVIORAL HEALTH SUITE) 4/5 (13) · CAPTERRA (PRACTICE MANAGEMENT) 3.6/5 (5)
Integrations
SumUp, WAHonline, Google Calendar
Surescripts, Luma Health, MedBridge, First Databank (FDB), Health iPASS +2

Where each one wins

appointmed

Strengths

  • +Intuitive and clear interface with minimal onboarding effort
  • +Simplifies daily practice management with intelligent calendar and scheduling
  • +Quick invoice creation and streamlined administrative workflows
  • +Flexible documentation system based on customizable blocks
  • +Regular automatic updates that improve functionality without user intervention
  • +Mobile compatibility and browser-based access for on-the-go management
  • +Fast, friendly, and responsive customer support with a personal touch
  • +Fair and transparent pricing compared to alternatives

Limitations

  • −Limited advanced customization for larger or highly specialized practices
  • −Cloud-based with no offline functionality, requiring stable internet connectivity
  • −Mobile app is functional but has room for improvement

NextGen Healthcare

Strengths

  • +Strong interoperability with Mirth Connect supporting multiple healthcare data standards
  • +Comprehensive EHR and practice management features for healthcare workflows
  • +Certified for ISO 27001, SOC 2 Type II, and HITRUST CSF
  • +ONC-certified APIs for patient access and data exchange

Limitations

  • −No public pricing; costs vary and require direct inquiry
  • −No default EU/German data residency for core services
  • −No publicly available DPA or subprocessor list URLs
  • −Steep learning curve for new users and administrators

Data residency & compliance

appointmed
NextGen Healthcare
EU data residency
Yes, for all customers
Not offeredMirth Fully Managed is only available in the United States.
Transfer mechanism
Not required — data stays in the EU
not established
DPA
Published →
not established
Sub-processors
not established
not established
Certifications
No
ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, SOC 3, HITRUST CSF

Pricing

appointmed

  • MINI 9.50 € / month (net, excl. tax) per accountMax 1 user · Basic calendar and resource management · Online booking, SMS reminders
  • MINIplus 9.50 € / month (net, excl. tax) per accountSelect individual BASIC features
  • BASIC 85 € / month & user (net, excl. tax) per userAll MINI features included · Google Calendar sync, individual forms · Secure file transfer (0.50 € / transfer, 5 free monthly)
  • Add-ons On request per useRegister cash register (AT): 12.50 € / month · SMS sending: 0.13 € / SMS · Secure file transfer: 0.50 € / transfer (max 50 € / month)

14-day free trial, no credit card required. Prices exclude VAT. Direct billing to health insurance is not supported.

NextGen Healthcare

No published pricing we could verify.

Pricing is custom and varies by organization, licensing arrangement, and service. No public fixed-price plans are published.

Features

appointmed

Calendar & Scheduling
Term and resource management (rooms, equipment), Individual and recurring appointments, Appointment series management, One-way calendar synchronization
Patient Records & Documentation
Electronic patient records, Text-based documentation, Image and document uploads, Interactive body charts
Billing & Accounting
Invoice creation and payment receipts, Optional register cash register, Payment processing via SumUp, Reconciliation via WAHonline and honorarium orders for physiotherapy
Security & Support
GDPR-compliant data protection and backups, Free support and updates, Mobile app for tablet and smartphone, Data portability and export

NextGen Healthcare

Electronic Health Records (EHR)
ONC-certified FHIR and Patient Access APIs, Electronic patient records and clinical workflows, Patient portal and intake services, Cohort and patient data export
Practice Management
Scheduling and appointment management, Operational automation and cost estimation, Financial and operational analytics, Billing and revenue cycle management
Interoperability
Mirth Connect for healthcare data exchange, Support for FHIR, HL7, DICOM, and X12 standards, 800+ integration routes with external systems, Self-hosting, US data centers, or AWS cloud options
See appointmed →More NextGen Healthcare alternatives