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appointmed vs Cerner

Last updated October 2026

Looking for a European alternative to Cerner? Here's how appointmed compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: appointmed. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

appointmed
CCerner
What it is
Cloud practice management for therapists and private physicians
Provides electronic health record (EHR) and healthcare IT solutions for clinical, financial, and operational workflows.
Headquarters
🇦🇹 AT
🇺🇸 US · 1979
EU data residency
Yes, for all customers
Available on some plansEU data residency is available via Oracle EU Sovereign Cloud, but not confirmed as default for all Cerner/Oracle Health products.
DSGVO / GDPR
Yes
Yes
Certifications
No
No
Price from
€9.50/mo
No
Free plan
No
No
Open Source
No
No
Ratings
No
CAPTERRA 3.8/5 (153) · G2 3.5/5 (237)
Integrations
SumUp, WAHonline, Google Calendar
HL7, FHIR, Validic, Xealth, Accuhealth +1

Where each one wins

appointmed

Strengths

  • +Intuitive and clear interface with minimal onboarding effort
  • +Simplifies daily practice management with intelligent calendar and scheduling
  • +Quick invoice creation and streamlined administrative workflows
  • +Flexible documentation system based on customizable blocks
  • +Regular automatic updates that improve functionality without user intervention
  • +Mobile compatibility and browser-based access for on-the-go management
  • +Fast, friendly, and responsive customer support with a personal touch
  • +Fair and transparent pricing compared to alternatives

Limitations

  • −Limited advanced customization for larger or highly specialized practices
  • −Cloud-based with no offline functionality, requiring stable internet connectivity
  • −Mobile app is functional but has room for improvement

Cerner

Strengths

  • +Strong interoperability with HL7 and FHIR standards
  • +Comprehensive clinical and specialty care tools
  • +Scalable for large healthcare systems

Limitations

  • −Complex implementation and training requirements
  • −High customization costs
  • −Limited transparency on pricing and data residency defaults

Data residency & compliance

appointmed
Cerner
EU data residency
Yes, for all customers
Available on some plansEU data residency is available via Oracle EU Sovereign Cloud, but not confirmed as default for all Cerner/Oracle Health products.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
not established
not established
Certifications
No
No

Pricing

appointmed

  • MINI 9.50 € / month (net, excl. tax) per accountMax 1 user · Basic calendar and resource management · Online booking, SMS reminders
  • MINIplus 9.50 € / month (net, excl. tax) per accountSelect individual BASIC features
  • BASIC 85 € / month & user (net, excl. tax) per userAll MINI features included · Google Calendar sync, individual forms · Secure file transfer (0.50 € / transfer, 5 free monthly)
  • Add-ons On request per useRegister cash register (AT): 12.50 € / month · SMS sending: 0.13 € / SMS · Secure file transfer: 0.50 € / transfer (max 50 € / month)

14-day free trial, no credit card required. Prices exclude VAT. Direct billing to health insurance is not supported.

Cerner

No published pricing we could verify.

Pricing is not publicly disclosed; contact vendor for details.

Features

appointmed

Calendar & Scheduling
Term and resource management (rooms, equipment), Individual and recurring appointments, Appointment series management, One-way calendar synchronization
Patient Records & Documentation
Electronic patient records, Text-based documentation, Image and document uploads, Interactive body charts
Billing & Accounting
Invoice creation and payment receipts, Optional register cash register, Payment processing via SumUp, Reconciliation via WAHonline and honorarium orders for physiotherapy
Security & Support
GDPR-compliant data protection and backups, Free support and updates, Mobile app for tablet and smartphone, Data portability and export

Cerner

Clinical Care
Oncology documentation and staging, Critical-care dashboards, Treatment planning tools, Specialty care workflows
Population Health & Analytics
Integration of internal and external data sources, Population health management tools, Analytics for care coordination
Revenue Cycle & Workflows
Prior authorization workflows, Appeals and charge review automation, Billing and claims processing
Interoperability
HL7 and FHIR support, Third-party integrations (e.g., Validic, Xealth), Developer program and API access
See appointmed →More Cerner alternatives